Company activity

Updated 1 hour ago

This page gives you a detailed overview of how Vinovest has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: December 2019.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

31

Verified

1

Invited

5

Redirected

0


Total reviews from the past 12 months

37

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Vinovest got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) Vinovest got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Vinovest replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 month or less.

  • Has replied to 68% of their negative reviews.

Vinovest’s flagging activity

How frequently Vinovest flagged their reviews in the past 12 months

What's a flagged review?

  • Vinovest may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Vinovest selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Vinovest flagged 15 of their reviews a total of 15 times.
  • 26% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

1

7%

1-star

14

93%

What happened to the 15 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

4

Reviews removed from trustpilot.com

11

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Vinovest

4

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

11

Reviewer didn't resolve the breach of Trustpilot's guidelines

0