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Company details

  1. Online Casino or Bookmaker

Written by the company

At VegasHero Casino, we deliver a dynamic online gaming hub that combines a bold superhero-themed design with a vast and varied selection of games, ranging from classic and video slots to live dealer table games powered by industry-leading providers like NetEnt, Evolution Gaming, Microgaming, Quickspin, and Pragmatic Play. Licensed by both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), we uphold the highest standards of security and fairness, with advanced encryption protocols and audited game mechanics ensuring a safe, transparent environment for our players. Launched in 2017 and operated by Genesis Global Limited, our platform supports seamless browser-based access across desktop and mobile devices—no download required—so players can enjoy our services on the go. We offer generous promotions, including a tiered four-deposit welcome package with match bonuses and free spins, ongoing reload offers, weekly bonuses, and an exclusive VIP program featuring personal account managers and bespoke rewards. Our goal is to provide secure and swift banking, with multiple deposit and withdrawal options, along with responsive 24/7 customer support to assist with player needs. Committed to responsible gaming, VegasHero fosters a respectful and supportive gaming atmosphere where entertainment and trust converge in every experience.


Contact info

3.0

Average

TrustScore 3 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Vegas hero

I had no issues with this site my money went in my account after 3 days of playing,the only downside is they take about£10 off you but I think that's the transaction fee,plus when you deposit it takes a transaction fee too,but its not mega bucks,some great games in here,ignore all the other reviews this site is good to to go!!!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this casino

Stay away from this casino! They don't honour their promotions. Twice I deposited with two seperate bonuses and didn't receive either. Then I was told they couldn't give me the bonuses because I should have contacted live chat for a deposit bonus even though they have a promo page...

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

A poor experience. Avoid.

This appears to be a good casino site with a wide selection of games.

Unfortunately, they do not pay out winnings so none of that matters.

I have allowed 14 days of being told my withdrawal is still processing, that my account is fully verified, and that they are doing their best.

I would recommend you do not use this site if you expect them to pay out when you win. It doesn't appear that this will happen.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawals takes weeks / month

At first i was impressed by the generous Welcome Bonus offer and even winning 600€ with it.

But now 2 weeks after i tried to withdraw the money, its stil not processed.

Every 2 days i contact the support and i always got told that my withdrawal is in que and will be very soon processed,
Yesterday they told me the classic "we have technical issue" excuse but assured me that it will get prioritised.

But stil nothing processed.. as its now 2 weeks ago that i tried to do a simple withdrawal im now feeling that they are doing it on purpose.

The fact that they are using templates while talking to me explaining the technical issue and queque problems for 3 weeks says it all.
Luckly im registered with a referal link so in the end im sure i will receive the funds - but if you are expecting to receive winnings within 2 weeks - DONT DEPOSIT HERE! It will take more than 15 days as it is now.
So just for you to remember - i won 600 and they are acting like this, so i dont want to know how it goes if you win even more

Keeping you updated - i guess the next shady trick will be to tell me to verify after 2 weeks ignoring my withdrawel

Update 29.10: Withdrawal stil not processed after 20 days now

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

I have bin waiting almost 2 weeks now…

I have bin waiting almost 2 weeks now for my withdrawal and I seem to be no getting any closer for this is keep speaking to live chat that seems to be a bot and repeating the same things this as got to be q scam site do not use

October 16, 2025
Unprompted review
Rated 3 out of 5 stars

Vegas hero great game packed site but don’t get winnings well not yet…

Vegas hero is an enjoyable site great games. I win £3800 first time playing wow over the moon with Xmas coming funeral to arrange, however I made first withdrawals on 5/6 Oct £1500 could not Withdrawl further till these processed as you have max of 3 withdrawal processing and only £500 every 24 hours all seemed great, it’s now the 15th of October, not been processed yet. Reason high volume of withdrawals? In today’s day and age with the withdrawal systems WHAT? Anyway I reversed £500 so just £1000 to process and blew the other £2300
On site. The £1000 I will not reverse no matter how long processing takes needed cash for funeral expense. Live chat everyday, the conversation the same your money safe your get it soon enough? Email support don’t reply keep sending bonus. I will update here daily keep you updated my email is 1Feather

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

So after reading the reviews wasn't…

So after reading the reviews wasn't going to sign up but then i thought i just give it ago up to now had good experience great choice of games and won a few times had minor hicup but after chatting to kai he got it sorted it can take a few days for withdrawal to go into your account but overall experience is good xx

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been playing on VegasHero

I’ve been playing on VegasHero for a while and it’s been a good experience. Lots of different games to choose from and the site runs smooth. I made a withdrawal and got the money without any issues. Support is friendly and helpful too. Overall, no complaints.

September 3, 2025
Unprompted review
Show reviews in all languages. (21 reviews)

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