Ticket.no Reviews 7,666

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the friendly, helpful, and efficient service they receive, both in person and through digital channels. Many consumers highlight the ease of contacting the company with questions or booking requests, and they value the prompt and clear responses they receive. People also find the staff to be accommodating, especially in emergency situations, and praise their ability to quickly find suitable and affordable travel options. Consumers report that the search engine works effectively and provides competitive prices for flights and hotels. Some reviewers appreciate the way the website presents alternative dates to help them find better deals. However, there are mixed opinions regarding the booking process, order clarity, pricing transparency, and overall customer service experience. Some users find the website easy to use, while others express frustration with the lack of language options and hidden fees.

Based on these reviews

Rated 4 out of 5 stars
Verified

Hi! At first, I dint undertand a word in Norsk, but there's no option to change language to English. So I experienced a lot of stress and time wasting to translate every text by Google trabslator. O... See more

Rated 4 out of 5 stars
Verified

They have very good service, and seem a lot more serious than some of their close competitors. I dislike the fact that they charge extra for payment, even for the use of direct bank debit.

Rated 5 out of 5 stars
Verified

very accomodating..i came last.minute but due to emergency i need to travel bec .of family emergency...they help me and fix it right away to buy cheap tickets after 3days ci can go home.

Rated 3 out of 5 stars
Verified

My experience while booking flight tickets was better than on some other other online travel booking sites, but still not good enough. There were links to terms and conditions which did not open. The... See more

Rated 5 out of 5 stars
Invited

I am normally buying my tickets on Finn.no. When buying a ticket there, you can choose between different travel agencies. I always choose Ticket, because it is easy to contact them on phone or e-ma... See more

Rated 5 out of 5 stars
Invited

I sat looking for flight tickets to Thailand, just playing with numbers. Then I found two tickets Iment where good prices , on Ticket,and I asked my wife if we should stay in Thailand this winter.she... See more

Rated 5 out of 5 stars
Verified

The process was smoth, easy to use the website. I hate that almost everything was tried to be sold to me, but I get used to it. Searching with proper payment method on search engine site, the price wa... See more

Rated 5 out of 5 stars
Invited

I knew what I wanted and got the help that I needed, ticket agent was pleasant and helpful. Having worked in the travel business for 39 years, I d it was easier for me to speak to an aga computer, thi... See more

Rated 5 out of 5 stars
Invited

The search engine worked very well and the prices on flight + hotel was also very competitive. When we wanted to change our hotel reservations, because one more person wanted to travel with us, we got... See more

Rated 5 out of 5 stars
Invited

It is very easy to order tickets and can recommend it to my friends as well to use it. Safe and have had never problems. I think the right to cancel tickets up to a certain amount is fantastic. Defini... See more

Rated 5 out of 5 stars
Invited

Very good the way they set up a table with dates before and after the dates I put in. In this case I was able to travel a couple of days before I first put. So picking from this table took the price t... See more

Rated 5 out of 5 stars
Invited

When I use search engines for flights, Ticket.no often come up with the best prices. They are efficient, trustworthy and up to now, they don't add on some fee when I use my debit card. That is there b... See more

Rated 5 out of 5 stars
Verified

Best prices for flights in Europe! Even tough whole website is in norwegian (that i don't understand), it wasn't a problem for me to buy flights in best price that i found on internet. Great site!

Rated 5 out of 5 stars
Invited

Var innom Ticket for å kjøpe feriereise i gave. God service og velvillig kundebehandler. Det eneste negative var at det var litt lang ventetid for å bli betjent.

Rated 5 out of 5 stars
Invited

Hei! I write in English, since I am not good at "norsk" yet. I neede to go to Mallorca between October and november, so I had a look on internet. I found suitable flights, but I prefer to speak to a... See more

Rated 5 out of 5 stars
Invited

When i decide to buy ticket,i try in ticket.no,and i've got help wright away,for me ticket.no is best so far...so why not use ticket.no more easy to deal with....

Rated 5 out of 5 stars
Invited

The way you`re paid welcome in this office is extremely friendly,helpful and efficient! I can recommend this office to just anybody who wants personal service!

Rated 5 out of 5 stars
Invited

one fly was delayed due to high traffik at the airport but information was understandable and it was perfect anticipation until the final destination.

We perform checks on reviews


Company details

  1. Travel Agency
  2. Flights Search Site
  3. Travel Aggregator

Written by the company

Velkommen til Ticket! Ticket Feriereiser er en detaljhandelskjede som selger privatreiser fra samtlige ledende charter- og reisearrangører, cruiserederier samt fly- og hotellselskaper. Ticket er det største privatreisebyrået i Sverige og det nest største i Norge. Virksomheten i Sverige og Norge drives via ca 73 butikker, telefon og internett samt via ticket.dk i Danmark. Salget er ca 3,5 milliarder kroner og selskapet har ca 320 årsansatte. Ticket Feriereiser er eid av investeringsselskapet Braganza AS. Varemerket Ticket deles med Ticket Forretningsreiser med samme eiere.

Dette er Ticket.no

Written by the company

Størst i Norden
Vår størrelse er vår styrke. Som den største feriereisebyråkjeden i Norden, med en omsetning opp mot 4 milliarder, sikrer vi at våre kunder alltid har tilgang til det største utvalget og de beste prisene på reiser fra alle våre samarbeidspartnere. Vi jobber med alle ledende charter- og reisearrangører, cruiserederier, fly- og hotellselskaper. Hos Ticket finner du alltid en billig reise!
Uslåelig service
Vi har 120 reiseeksperter som gjerne svarer på dine spørsmål og hjelper deg om noe skulle gå galt. Du når oss på telefon 815 59 930 , via e-mail ticket@ticket.no, gjennom vårt reiseforum, eller i en av våre butikker. Test også vår nye "callbackfunksjon" på ticket.no, hvor vi ringer deg opp så snart vi kan og hjelper deg med eventuelle spørsmål. Følg oss gjerne på Facebook!
Ticket Garanti
Tegner du Ticket Garanti har du mulighet til å avbestille reisen og få pengene tilbake hvis noe uforutsett skulle inntreffe. Kanskje du av noen anledning ikke vil eller kan reise.
Trygg betaling
Ticket arbeider med de nyeste og sikreste versjonene av betalingsløsninger som finnes på markedet og som oppfyller alle krav for sikker betaling på internett. Du kan alltid betale trygt med kort via internett. Er du allikevel usikker, kan du bestille reisen på ticket.no for så å betale reisen i en av våre butikker. Ticket stiller selvfølgelig sikkerhet gjennom reisegarantifondet.
Fornøyde kunder
Ticket har høye verdier i fornøyd-kunde-målinger. Vi stiller alltid opp for våre kunder og forsøker i alle situasjoner å gi den beste servicen.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

AVOID TICKET AT ALL COST!

Avoid booking flight tickets through Ticket – it’s a complete scam!

The listed price on Ticket was 11,919 NOK (approximately $1,119.00). However, when I proceeded to payment, I was redirected to a page stating that the payment deadline had expired. I went back to Skyscanner, selected Ticket again as the provider, and filled in all the information once more. When I reached the payment page this time, I was met with a message saying the price had increased by 208 NOK (about $20.00) per person!

The total price had now jumped to 12,648 NOK (roughly $1,264.80). Avoid this site – the pricing practices are deceptive and frustrating.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Ticket – Unreliable Booking System

I have now experienced multiple failed booking attempts with Ticket, and each time, the same frustrating pattern repeats itself. The company withdraws the amount from my account, sends a confirmation with "Congratulations and have a great trip," only for a follow-up message to arrive shortly after, stating that the trip could not be processed due to technical issues and has been canceled.

This is not a one-time occurrence—it has happened several times, proving that their system is fundamentally unreliable. Customers should not have to go through the stress of thinking their trip is secured, only to have it canceled without warning. Ticket consistently fails to uphold its promises, and rather than resolving these issues, they continue to let customers down.

If you value your time, money, and peace of mind, do not use Ticket. The hassle and uncertainty are simply not worth it, and I strongly recommend booking through more reliable providers.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent costumer service

This is the last time I buy tickets through an agency, incompetent and rude people who has no sense of problem solving or costumer service.

Go with the airline directly, they will always assist you and make your life easier.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service. I booked a non-flexible ticket through Ticket.co and paid specifically for a fixed date and time. Despite this, my ticket was changed without my consent. Now, they are demanding that I pay extra just to restore the original date and time I had already paid for! When I reached out to resolve this, they brushed me off and told me to deal with the airline directly, even though my booking and payment were made through their platform. This experience has been nothing but frustrating—completely unacceptable and unprofessional.

November 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look