Crnogorski Telekom / Montenegro Telecom Reviews 792

Never had so quick customer support. They reply in seconds, even on a Sunday. 1. They answered a question if I could use the sim card directly in Bosnia before coming to Montenegro - which does work... See more

As a tourist I bought an eSim package which stopped working after short period of time so I joined chat expecting some AI or automated response. To my surprise, I was contacted by Hristina in less tha... See more

Only bright spot in this firm is their customer service chat and phone channel. They will do their maximum to fix or find someone able to fix the problem or have an answer. My situation was resolved... See more

Credits where credits due, after reading about mentioned ( trustpilot written) challenges and understanding problem causes, Telecom started it's redemption arc and promptly solved it. HBO is worki... See more

This prepaid Tourist package is with internet included only. Cant call local numbers unles they have wats up, viber etc Package last for 5 days and cost 15€. Choose different package instead. 15... See more

Chat with Nikola was very nice and helpful. *****for Nikola Promised my refund and promptly sent the refund emails. It's a shame that the registration didn't work. On one repeated order, the confirma... See more

This one goes to Jovan at customer support. I am on my second week touring the Balkans and in need of a new tourist SIM-card, since the one i previously bought at an Albanian provider never worked as... See more

The operator T Telekom completely resolved my issue with paying for the tariff plan online. He responded quickly and really wanted to help, for which I am very grateful!

I had a very nice experience with Crnogorski T. They answered my whts up message right away and answered my eSim question. I couldn't activate it. They sent me short and clear instructions and we tur... See more

Amazing coverage with 5G internet in all country. Giving incredible amount of Data from very cheap. Its first country where I travel with so good coverage and amazing price. Iam more like happy and re... See more

By my own mistake I bought an eSIM without checking the compatibility of my phone. After the payment was confirmed I tried to install, but for the above mentioned reason it didn't work. Talking on the... See more

Andrea R is a wonderful employee, she gave me excellent advice and helped me resolve the issue. Praise her separately. What I want to add from the negative aspects of the application interface: -... See more

Hi, I just wanted to give some feedback about my eSIM registration. Nikola B. assisted me, and he was extremely patient and professional throughout the whole installation process. Everything went smo... See more

I liked connection quality. I didn’t liked new procedures for tourist pre-paid: - process of registration, (in past it was better and faster with registration by shop assistant in shop selling... See more

Decently fast and reliable internet. Good in the country, but on the intenational level there is a lot to be desired - the internet could be unlimited like how it is in many countries, the prices per... See more

I had an issue with activating tourist SIM tariff. I must say that the process itself is confusing if your phone supports Wasim.and you want to use physical SIM. Nevertheless, support is extremely pol... See more

Every time i called your agents for any issue i had, thay’ve been very helpfull i solved my problems very fast

I would like to sincerely thank Mr. Jovan for his quick help with activating my SIM card. I wouldn’t have been able to manage it on my own, but thanks to his support, I can now enjoy internet access t... See more

First my esim didn't work straight away, i contacted them via WhatsApp and i was attended immediately. All sorted out within 30 mins. Thanks for great costumer service!

I had a problem with my mobile internet, and it was Sunday, when everything was closed. Thanks to this service, I was able to both pay for the internet and activate the service I needed.

I was assisted by Andrea R. using web chat page. I was surprised about her kindness while she was writing in English fluently and helped me in a very professionally way. Thank you very well Andrea! :-... See more

I had some problems activating my E-SIM, and by simply contacting the Telekom team via WhatsApp, they were able to help me. Thank you!

I have order and pay the e-sim. I need support to install it and I text in the whatsapp for support. They answer immediately and support me. The e-sim works perfectly. I highly recommend Crnogors... See more

Danijela je bila od pomoci, profesionalno, brzo i objasnila mi je sve detaljno. Zadovoljna sam!

I had a few issues to resolve and I was very fortunate to chat with Andrea from Tmobile Montenegro. Andrea was very professional and helpful and answered all my questions and concerns immediately. Crn... See more

The purchase and registration of the tourist e-sim was very simple and worked well. My questions posed to the customer service in this regard via chat were answered quickly and they were really friend... See more

Travelled through Montenegro and Albania and had good coverage in both countries. Nice to be able to use maps and look things up in both countries.

The support on their application and website is very fast and efficient, the wait is no more than 1 minute and they are there to help. Great experience

It was so quick and efficient! I barely connected to the chat and someone was immediately online and answered my questions (in English!) Very quickly solved my problem with an eSIM code.

The agent that i talked to was very attentive, quick and helpful. I will continue using Telekom services in the future. Miljan was amazing

Early in the morning, had a problem with esim activation, contacted through whatssapp, immediately got an answer, and assisted me with activation, very glad. (Thank you Nina!!)

I didnt get a response to my email I sent yesterday to webshop. The Chat Service was very fast, friendly and solved the issue immediately. Thank you very much.

Hello Telekom team, I would like to thank you once again for the wonderful help from your chat agent Nina P. who helper me change the package to larger one than I signed the contract for Wish you... See more

Jako ljubazan operater koji je brzo i efikasno riješio moj problem i dao mi dodatne savjete.

Whenever I ask for help, the result is positive. Thank you very much to the operators for their quality work and good attitude.

5 Stars support, everywhere signal and fast connection. For me it was the best choice!!!!!

I was lucky to get support from a very experienced person with good English, he was great and quickly managed to resolve my issues.

Nemanja was efficient and helped me finally install the application quickly, something I had been postponing for a long time.

Super friendly and helpful. Resolved my issue in minutes! Top notch service

Super fast with this online verification and esim option, saved me a lot of time.

Ksenija was an amazing supporter! She was very polite and directly solution oriented!

It’s great to have someone communicating in English , good knowledge and good service.

They resolved my issue quickly - everything was clear and professional.

The e-sim worked immediately and worked very well, everywhere I went.

WhatsApp chat answered my questions quickly

I’m really appreciated for your help

In the end, I’m quite happy with Telekom.me’s prepaid eSIM — it’s a good option once everything is up and running. I’m using it with a Pixel 9 Pro and the service works well. That said, getting t... See more

I am happy for service. Thanks a lot for your service omployer

The service today was great. Jovan was professional and accurate, solved my issue fast and without distractions. Yesterday I wasn't that lucky and my SIM was not working. Support person left me w... See more