Sure Removals Reviews 358

I had the best experience from start to finish. Never again will I stress with a van and a well-meaning friend.

The two guys were brilliant. Thoughtful and professional. They know their stuff - my sofa came apart and together again in a matter of minutes - and I was in my new place 2 hours later.

Completely stress free. Like it never even happened!!!!

Fabolous service. Everything about this outfit is great. Marius and Robert were just brilliant. And Hussien in the office too. Highly recommended.

Efficient punctual and all went smoothly on the day of my house move. Reasonable price and thanyou to the crew Paul and George

This company is amazing
Move completed seamlessly and smoothly
There was nothing they would not do for us
I would definitely recommend this company

What a best experience ❤️!

Tons of thanks to Mike, George, Julian & Marius, you made everything right and perfect while it was the most difficult job; you made it seem simple because you are so passionate about what you are doing.
You all were polite & friendly. You looked after my belongings as they are your own. Bravo 👏

Mike and George were absolutely amazing- very strong, efficient and friendly. It’s quite stressful to move places but they made that experience more pleasant. I hope I’ll not need to move anywhere anytime soon but would use sure removal service again

Liam and the team he'd deployed to help me move were amazing. The team, Andy, Paul, Mike and George were kind, considerate and efficient. They were punctual. and there was continual communication throughout the move. The main thing, the team made me feel safe and secure during the transition between the old and new homes.

I would definitely use this company again and recommend them to anyone who wishes to have less stress on their home move.

We contacted Sure Removals for our recent house move. The communication was good and they were very accommodating and flexible with our changing move date at short notice.

The team arrived promptly at 8am and packed the house up very quickly.

We were surprised to be told that there was no room in the vans for any of our garden items. A full list of items was sent in advance of booking (including garden items) so it was very disappointing that there was no space for them in the vans. We called the office multiple times to see if we could find a solution. We were told that the person dealing with our move was on the phone and would call us back. However 3+ hours passed and there was no communication (this was on our moving day).

We had to arrange with our buyer to visit our house after completion to retrieve our items, as there were no spare vans that Sure Removals could send. This added an extra layer of stress and anxiety to an already stressful moving day.

The movers were quick at unloading, but did not take much care for boxes marked fragile. They were also smoking and we could smell smoke on our clothes by the end of the day.

I highly recommend this services is a reliable, professional company and suite all budgets.
Thanks to Mike and George they were really helpful, respectful and professionals...
I really happy with the delivered service.

Sure Removals were fabulous. Hussein and Liam in the office were very helpful and easy to communicate with. The quote was clear and easy to understand and Hussein was able to book us a date at fairly short notice. The removal men were fast, efficient and polite. Many thanks to Silviu, Marius and Bart and their team. We appreciate their hard work. We will definitely recommend Sure Removals to friends and family :) :)

Fast, efficient and friendly. Great team and great service all round. Thanks for Liam for organising, and Stefanm, Silviu, Cosmin, Andrei and Andrew on move day.

Quick and efficient service with our house move, also helping take apart and reassembling our furniture as requested. Mike and George were very friendly and helpful.

Mike and George helped me move and were exceptionally professional, helpful and efficient. They were super friendly, lovely, helpful and resourceful. I will be using their services should I ever need to move again or I will definitely be recommending them

Sure removals was recommended by a friend who moved recently. They didn’t disappoint and made our house move a very smooth journey. We hired two vans and Silviu and Andrei’s team did excellent job in ensuring everything arrived to its destination without getting lost or damaged. They were very friendly, calm and professional. We are very happy and grateful and will recommend the company to our friends

Our move with Sure Removals went very smoothly. We were looking for someone at short notice after our completion date slipped, and I'm glad we found Sure Removals who provided us with a full packing service and removal. Mike, George, Marius and Robert were excellent - packing service was completed in an afternoon, they arrived at 8.30 on moving day to give us plenty of time, and they handled our belongings with care and attention. Likewise Liam and Hussien were very responsive to our enquiries.

I engaged with Liam at Sure Removals and nothing was an issue. I’d had a poor experience recently and was nervous. Absolutely no reason to be at all - Mike, George and Andrew were brilliant. Arrived bang on time and went beyond what was expected to make sure the move worked.

They were very good with my antique and collected furniture and conscious of space and flooring. All round good guys with a good sense of humour and hard working.

All very easy on what is a traditionally stressful day 👍🏻 thank you.

Brilliant process start to finish highly recommend

Excellent and speedy service from Marius and Julian, who completed the job, including dismantling and reassembling of furniture, much faster than I thought, with no issues whatsover. Would recommend

Sure Removals were fantastic! Liam and the team were friendly and efficient, making the whole moving process stress-free. A special thanks to Marius and Julian who went above and beyond on the day, they were so quick, helpful and took great care of my belongings. I highly recommend Sure Removals for your next move!

As a disabled chronically ill woman passing unhelpful comments like "this is badly packed", "what can you leave" and "the boxes are too small" and when we'd reply we'd get "that's not my problem was very aggressive and hostile.
They were very unhelpful and made me feel very uncomfortable when they arrived at the other end to the point of tears.

One of the drivers was very hostile and started telling me “that I hear you made the booking” and proceeded to tell me that I was only supposed to have 15-20 boxes and none of the furniture. Which he says was wasn’t on his list and that he did me a favour for taking it this morning. I told him that I tried to give you an accurate list and was told as long as it fit in the Luton van that should be fine. I can’t help feel he was pushing for more money.

I am a disabled chronically ill woman and I found this to be quite intimidating to the point of tears.