Support Testerup Reviews 31

I played a game and kept a check on the tracking to make sure it was registering. I earned nearly £100. 00 and when I tried to cash it out it won’t let me verify I am a real person even though I tried in various places at different times of the day. It now says I have run out of chances to verify. I have contacted support but have yet to get a response.

Absolutely shocking went on to play a few games this went alright now forbidden 403 error I don't know what else to do I'm sick and tired of trying to get in contact with no response app hasn't had a update in the good part of 8 months it's taken me about half a year to get to 50.30 now looks like that's gone down the drain and they plug this in ads is absolutely ridiculous they either need to improve it or just shut it down if there not going to fix it

I downloaded bingo blitz as who doesn't love bingo.
I love a challenge. No problems with the tracking at all until I hit Seychelles no reward so sent screenshots of completed tasks.
Then Copenhagen still no reward for Seychelles and now Copenhagen. Finished Fiji last night still no rewards for the previous two and now Fiji so screenshot proof id completed as don't sleep so cracked on getting all tasks done. Was about to pop it into an email. To see a message from Testerup stating scam detected. Never heard such a load of rubbish in my life. They owe Me £199.20
Account still open but they said I can't and won't be able to continue with bingo blitz so I'm not entitled to earn from that app.

After several emails back and forth and screenshot.
I'm happy to say I've received an email stating they have reimbursed me the £199.20.
Just remember it pays to fight your case.

My first game tracked fine, my second game which I installed using the link provided. The same as the previous game, has not tracked any of my progress dispute sinking hours! Into the game to progress and making 5 in app purchases. I contacted their support team hoping for an easy resolve, only to be told they have determined I did not install the app using the download link provided or I have played it previously so I’m not entitled to any of the rewards that I have spent hours chasing. This is an absolute joke as I installed the game Bingo Blitz, using the EXACT same method to install, clicking the download link provided in their app, as I did with the previous game which tracked fine! I have also not played it previously as they have stated as bingo games are not my cup of tea.

I feel incredibly let down and they have not fulfilled their promise, I am happy to provide proof of everything I have stated above.

Use at your own risk. You may not get your money even if you have done absolutely everything required like I have.

I’m so upset . I’ve been giving my life playing royal match.. everyday all day for about 3 weeks . I’ve made it to level 505 only to find out by tracking has stopped being tracked at the aqua level which is about the 4th tracking level. 🤦🏾‍♂️

First game I played, my progress stopped updating and it’s been over a week since I emailed them about this issue and have had no response- don’t bother, joke of a company

I still play some of the games I've downloaded. The thing is, I have yet to receive any payment even after emailing my account information. Payments for PayPal is cool but customers should be able to collect their earnings in multiple ways. I'm Still waiting.......

They sucked ass, 70$+ limit is crazy if I needed money now I need it now. Like what the heck. Also their support system sucks I contacted them for help with missing rewards. They wouldn't help me.. they are stupid

I was loyal to this app and have played games through it for around a year. I contacted their support team (which I have never heard back from) and after doing so they have taken away all of my games and offers. If you ask for ANY help from them, they will take your account away from you. Unfortunately, I found other reviews that said the same after I encountered this issue. Such a shame.

Customer support is so poor. They only want you to send once and never answer in the 72 hours.
Instead of advertising on tv sort your customers you have.

My child literally downloaded the app. Everything was working out fine. He did a payout. It worked perfectly fine and when he started to play another game, he started playing a game and making money on there and all of a sudden there were no more offers it ended my game so he couldn’t complete it and was stuck with only $13 and now the app is saying that it basically does not work in my country ! This is honestly some bs

I knew I wasn’t going to earn much on Testerup but every little helps. I’ve been on this site for about a year and received payouts when requested but now there seems to be a problem. My current game Merge Studio hasn’t been acknowledged by Testerup as being installed. Have contacted support 4 times over a week but haven’t had a reply. To add to this, my Home Screen now only offers 2 available games (and one is a non-paying survey) when usually there are around 10. I’m reluctant to close the account yet as I have £50 earned and can’t withdraw it as it is below the £70 limit. If I had my time again, I’d have swiped left.

I was able to cash out on a previous game, that’s the only reason I gave 2 stars. My progress has not been updating, I’ve contacted them 4 times and waited 72 hrs each time and get no response. They owe me $26.30 from one game and because they won’t reply I can’t get my money and can’t delete the game if they do decide to pay. I don’t recommend.

Hmmmmm, a con company. For the last few weeks. I have tried to cash out. What a joke that is. Still waiting for my money to be cash out. This game is a fraud and a scam. Please stay away from TesterUp. You are wasting your time on this app. It is rubbish!!!!!

Got to level 305 on monopoly go and never recurved money then redownloaded on my new phone down loaded dice dreams I’m on level 24 and have still received nothing yet

Don’t waste your time, even after completing the tasks they do not want to reward with you the completed offers

It doesn’t even deserve a one star rating but this needs published. I would prefer to give 0 stars but i’ll just get straight to the point since the testerup ‘support team’ can’t. Was playing one of my regular games when I kept getting ads about testerup and i thought why not give it a try. downloaded it signed up and started off straight away like normal. It was all going well with a nice range of games to choose from and I was getting the money easily (so it seemed) continued to play at these games and then went to check my progress in the testerup app. i was logged out and didn’t think much of it and tried to log back in but it was denying me and telling me to try again later. which i did. Still couldn’t get access so it told me to contact their customer service. sent them an email explaining with screenshots of the message it was giving me and i got a response saying they will get back to me within 72 hours. 10 days later and i’m still waiting absolute waste of time DONT DOWNLOAD

I got way past level 300 on MonopolyGO and the app didn’t update my progress. I emailed Testerup many times with all the evidence they asked for and they are now ignoring me. I spent hours in the game. I’m so annoyed. I would not use this app or recommend it.