Skills Max Academy Reviews 292

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, commitment, and helpfulness. People highlight the tutors' expertise, patience, and ability to explain complex concepts clearly, creating a supportive and stress-free learning environment. Reviewers also appreciate the staff's prompt communication and willingness to go the extra mile to assist with any issues. Consumers value the academy's ethical approach and the high-quality service provided. The courses are considered informative, well-structured, and relevant to real-world applications. People appreciate the flexible learning options, including online classes and convenient schedules, which allow them to balance their studies with work commitments. Many reviewers express satisfaction with the knowledge and skills they have gained, recommending the academy to others seeking to enhance their careers or expand their expertise.

Based on these reviews

Rated 5 out of 5 stars

I have really enjoyed my time at the Skills Max Academy in Birmingham. I completed the domestic energy assessor course there as well as the domestic retrofit course. The teacher Johnell was brilliant... See more

Rated 5 out of 5 stars

Skills Max Academy is an amazing organisation. I finished my DEA course there with Jhonnell. All the staff there have been very helpful, especially Jhonnell, who goes above and beyond to help all his... See more

Company replied

Rated 5 out of 5 stars

Jhonel Made my training seamless, He brings creativity and flair to teaching . made me feel very comfortable always patient to explain . The support during and after class was phenomenal. I am grate... See more

Company replied

Rated 5 out of 5 stars

A Heartfelt Thank You to Roxana I’d like to express my deepest gratitude to Roxana, the school’s administrative assistant and secretary. Throughout my time as a student, she has been an incredi... See more

Company replied

Rated 5 out of 5 stars

Jhonell was extremely helpful & friendly he definitely made my learning experience much easier & better for me as sometimes I struggle to learn but he noticed this early & helped me in all the areas I... See more

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Rated 5 out of 5 stars

A great place if you want to study Electrical Course or a DEA course. Very professional staff and knowledgeable tutors which can help and guide through the courses that you have chosen. A gr... See more

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Rated 5 out of 5 stars

Completing the Net Zero, Smart Energy Transition and Retrofit Skills Bootcamp with Skills Max was a decision I am absolutely glad I made! Top notch teaching! Top notch contents and resources with wor... See more

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Rated 5 out of 5 stars

Really enjoyed my experience with Skills Max. I opted to take the DEA and retrofit course and from my initial enquiry through to completing the course, the staff have been very informative and support... See more

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Rated 5 out of 5 stars

Hi, great course, I'm referring now to DEA with Jhonell Lana, which I recently completed. He is very professional, patient, efficiently, dedicated teaching attitude. Very good place to start and then... See more

Rated 5 out of 5 stars

First rate lecturers who make the lessons interesting by relating everything to the real working environment. Gave me a clear understanding even on what I thought I already knew. Facilities and equi... See more

Rated 5 out of 5 stars

Skills max academy are great and all the staff and tutors are very helpful and go the extra mile if you feel you need. My experience has been very good with George and Emmanuel and would highly rec... See more

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Rated 5 out of 5 stars

Recently completed DEA (Domestic Energy Assessor) course, I had such a great experience learning online and few classes in the centre. This course learning was thought by a highly experience and knowl... See more

Rated 5 out of 5 stars

I thoroughly enjoyed my studies with this college, despite some of my classes being online I learned a lot and gained experience. The tutors are great! Very helpful and knowledgeable. I wish I found t... See more

Rated 5 out of 5 stars

Hi this is Abdullahi I was one of Jhonell students on the DEA course for the energy assessor qualification, he ie Jhonell is an exceptional teacher as he facilitates the classes in a very high l... See more

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Rated 5 out of 5 stars

Best academy to learn. I been learning level 2 in electrical installations on my off days (Saturday). I gained lot of knowledge from the skilled and professional teaching staff for the level 2.... See more

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Rated 5 out of 5 stars

The course was amazing, thanks to Jhonell, a vibrant and patient tutor. He ensured everyone succeeded by pausing whenever something wasn’t clear and explaining it again. With students from diverse bac... See more

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Rated 5 out of 5 stars

Took the Retrofit and the Net-Zero pragram. The Lectures were down to earth and flexible in their approach, using varied teaching methods such as lectures, peer group discussions, and tailored quizz... See more

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Rated 5 out of 5 stars

Course done was Net Zero & Smart Energy , very very good lecturers I had for the course…. Very patient and ready to make you understand everything little detail the course had to provide…. I will rec... See more

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Rated 5 out of 5 stars

A great place of learning with a wonderful group of staff and teachers with great teaching skills. Always helpful and polite and ready to help which is hard to find in any establishment. I would gi... See more

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Rated 5 out of 5 stars

One of the best experiences of online learning. Teachers were equipped with knowledge and expertise to deliver very effectively. Really enjoyed my time in online lessons and exam. I'll highly recomm... See more

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Rated 5 out of 5 stars

Ev car charger course done with yourselfs. Great tutors and support help throughout course with coursework to be done outside of hours. Flexible learning hours classes were done on Sundays so could ke... See more

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Rated 5 out of 5 stars

I would like to say thank you to the members and staff of Skills Max Academy. To Shailla who was very prompt in response to my emails, I recommended a friend three days before the course st... See more

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Rated 5 out of 5 stars

I had the privilege of being taught by Jhonell Lana on the Level 3 DEA course, and I cannot recommend him highly enough. Jhonell’s teaching style is clear, engaging, and supportive, making the c... See more

Company replied

Rated 5 out of 5 stars

Skills Max Academy is one of the best centres for further education to develop & enhance your skills. The facilities to the teachers & all general staff is nothing short of excellence. Just want to pe... See more

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Rated 4 out of 5 stars

Very helpful, put me on a course designed for people who have no time in the weekdays, they did Sunday web classes. Which were convenient for me, as I'm busy working in the week days. Teacher is very... See more

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Rated 5 out of 5 stars

Had a great experience with Skills Max soo far which Jhonell as my tutor for the DEA course. The course is very informative and it’s been developed in a way which isn’t overwhelming yet I have been... See more

Rated 5 out of 5 stars

I completed my Level 3 Electrical Installation course, EV Charging, 18th Edition with a high quality teaching and services by Class Tutor Hayford and office Staff Hossan they both was very helpful. I... See more

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Rated 5 out of 5 stars

Skills Max Academy have great tutors. They offer an assortment of electrical courses. The classrooms are very nice and modern. The tutors are very helpful and supportive and the enrolment process... See more

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Rated 5 out of 5 stars

The Retrofit and Net-Zero Skills Bootcamp with Skills Max gave me further insights into methods and technologies that can reduce my C02 emissions at home. The interactive nature of lessons was a great... See more

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Rated 5 out of 5 stars

Jhonell was an excellent tutor. He consistently went above and beyond to support his students, ensuring that everyone understood the material. What stood out most was his willingness to make himself a... See more

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Rated 5 out of 5 stars

I would like to say a massive thank you to the staff of Skills Max Academy, they are very professional and helpful. They are really good with their communication and if you have any problems they will... See more

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Rated 5 out of 5 stars

Following the training I’ve received through the Skills Max Academy I’m now fully qualified to fit air source heat pumps! The whole process has been great. Thanks to Jackson, Obi, Dean, Shailla and Sa... See more

Rated 5 out of 5 stars

A great place to learn, and improve your skills . It is great community and it helps you with learning and everything you are not clear about you got great support for task we need to do . I would def... See more

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Rated 5 out of 5 stars

Jhonell was very good as a tutor,he went above and beyond for his students and always made himself available even outside of lecture time.

Company replied

Rated 5 out of 5 stars

Mr Jhonnel is very helpful in delivering and understanding...! Many Thanks Sir for your big help as always plus new Staff in admin is really bringing the difference and professionalism Thanks Everyo... See more

Rated 5 out of 5 stars

Great tutor, relatable and easy to understand. Left the course feeling confident after having no experience, good foundation to build on. Shout out to Johnell and the rest of team

Rated 5 out of 5 stars

Currently on the Dea assessor & Retrofit assessor course and the training is excellent. Really condensed down well and taught effectively. Thank you Jhonell and Team.

Rated 5 out of 5 stars

I am writing this review immediately after receiving my results, as I am so wholeheartedly grateful to my teacher, Jhonell. His support throughout my training at SKills Academy was nothing short o... See more

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Rated 5 out of 5 stars

I recently completed the Energy Assessment course, and I couldn’t be more pleased with the experience. The content was well-structured, practical, and clearly aligned with industry standards—perfect... See more

Rated 5 out of 5 stars

I am doing know DEA and I took the course in Level 2 Electrical Installation This school is very good and the teachers are good and explain well. Very friendly people. Thanks very much.

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Rated 5 out of 5 stars

I had an excellent experience with Skill Max Academy. From the moment I arrived, Pieter and Roxanne were extremely helpful and professional at the reception, always ready to assist with any admini... See more

Rated 5 out of 5 stars

The face to face was hreat , teaching was great and knowledgable , Jhonell was fab with his teaching puts his mind and heart to it.

Company replied

Rated 4 out of 5 stars

They are always on point, and ready to help where necessary, also the teaching person for this Domestic Energy Assessor and Retrofit, is doing his best to impact the knowledge needed for success.

Company replied

Rated 5 out of 5 stars

Jhonell taught us very well and was very supportive. He made sure we all understood our work very well.

Company replied

Rated 5 out of 5 stars

I am incredibly grateful for the tutoring support I’ve received. Jhonell has gone above and beyond in guiding me through my learning journey. Jhonell step-by-step approach made complex concepts... See more

Rated 5 out of 5 stars

Jhonell the tutor is an amazing teacher, very patient and will go the extra mile to explain in detail any part you find hard to understand. He made the course easy to understand and I will strongly re... See more

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Company details

  1. Educational Institution

Written by the company

Skills Max Academy offer courses in Construction, Social Care, Childcare, Healthcare and Teaching & Assessing, Education & Training. Courses include Electrical Installation, Plumbing, Gas, Adult Care, Dental Nursing, Childcare, Business Administration, Functional Skills and Employability, Diploma in Education & Training.


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

EPC skills max training

first of all thanks to skill max academy team, there support and way the training was presented was very productive and appreciated, Especially my tutor Jhonell was took time to work with us as a group and also a very understanding guy. thanks a lot Jhonell again and skill max a lucky to have you.

October 30, 2025
Unprompted review
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Rated 5 out of 5 stars

LEVEL 3 IN DEA

I have really enjoyed my time at the Skills Max Academy in Birmingham. I completed the domestic energy assessor course there as well as the domestic retrofit course. The teacher Johnell was brilliant very informative and engaging.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Skills Max - Millennium Academy - SAME DIRECTORS!

The truth needs to come out about this company! The reviews where they claim to have nothing to do with the ill fated Millennium Academy that sank like the Titanic 5 years ago leaving hundreds of students without qualifications and thousands of pound out of pocket and millions of pounds of Government money disappear are simply UNTRUE. The Directors, 'so called Tutors' and even the office staff at skills Max Academy are the same as were at Millennium Academy.

Do your homework before attending this college, it is run by THE SAME DIRECTORS and you will learn nothing, your certificates will take a year to arrive, if ever, and you will lose your money and certainly wish you'd gone somewhere else. Still unsure? Then do a simple search at the companies house website: Look up Millennium Academy, company number: Millennium Academy: 06703626 and then Skills Max Academy, Company number: 08103134 and surprise surprise, same Directors!

Also, look when they resigned from Millennium '2020', just before it went 'bang' and they walked away with millions of Government money (and my money). They should NOT be running a college and especially not receiving any more Government funding. This is a scandal and needs to be investigated, genuine students are being disadvantaged, foreign nationals who don't speak English and have no way of getting through a UK qualification under their own steam are being fast tracked through here with dubious exam and invigilation processes and the unwitting government and OFSTED seem blissfully unaware.

Before enrolling, prospective students should research these connections carefully and review the company’s (and Directors) track record. I urge the relevant authorities — including Ofsted and the Education and Skills Funding Agency — to investigate whether public funds are being used appropriately and whether students are receiving the education and certification they are paying for.

A NOTE TO TRUSTPILOT: Trustpilot should reflect the previous bad practice of Skills Max Academies' Directors and be more curious about the 5 star reviews because when the truth comes out about Skills Max Academy and their dubious background, Trustpilot, as a genuine review company, might want to be on the right side of history rather than blocking genuine 1 star reviews.

Genuine students deserve transparency, fair treatment, and proper delivery of qualifications — not delays, poor service, or financial loss. DO NOT GO NEAR SKILLS MAX ACADEMY! You will certainly regret it.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Skills Max Academy is an amazing…

Skills Max Academy is an amazing organisation. I finished my DEA course there with Jhonnell. All the staff there have been very helpful, especially Jhonnell, who goes above and beyond to help all his students. Can't recommend them enough:).

October 10, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

Rated 5 out of 5 stars

The course was amazing

The course was amazing, thanks to Jhonell, a vibrant and patient tutor. He ensured everyone succeeded by pausing whenever something wasn’t clear and explaining it again. With students from diverse backgrounds, he never made anyone feel inadequate, making the learning experience supportive and inclusive.

July 19, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

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Rated 5 out of 5 stars

Hi this is Abdullahi I was one of…

Hi this is Abdullahi I was one of Jhonell students on the DEA course for the energy assessor qualification, he ie Jhonell is an exceptional teacher as he facilitates the classes in a very high level manner,

if I was to give an example he organises in a way were everyone can understand and if someone has a hard time in doing so he will revise what they might misunderstood or miss out on.

His also diligent in how his work is presented to the students which I found very helpful, in conclusion Jhonell is an enthusiastic teacher & coach, it has been a pleasure to have been a student of his.

Yours sincerely Abdullahi Haaji

September 20, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

Rated 5 out of 5 stars

Mr Jhonell Lana - The 5-Star tutor!

I had the privilege of being taught by Jhonell Lana on the Level 3 DEA course, and I cannot recommend him highly enough. Jhonell’s teaching style is clear, engaging, and supportive, making the complex nature of Domestic Energy Assessments much easier to understand. He has a rare ability to balance professionalism with approachability, which creates a positive and motivating learning environment.

Throughout the course, he demonstrated exceptional knowledge of the subject matter, always taking the time to answer questions thoroughly and ensure that every learner was confident before moving on. His patience and encouragement helped me build not only my technical skills but also my confidence in applying them.

What truly stood out was Jhonell’s dedication. He actually genuinely cares about the success of his students and goes above and beyond to ensure we get the most out of the course. Thanks to his guidance, I feel more than prepared to carry this out into the field.

Jhonell is an outstanding teacher, and I’m grateful to have had the opportunity to learn from him at Skills Max Academy! 5/5!

April 2, 2025
Unprompted review
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Reply from Skills Max Academy

We appreciate your feedback. Thank you

Rated 5 out of 5 stars

Jhonel Made my training seamless

Jhonel Made my training seamless, He brings creativity and flair to teaching . made me feel very comfortable always patient to explain .
The support during and after class was phenomenal. I am grateful and will surly recommend DEA as great place for training . Thank

October 2, 2025
Unprompted review
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Reply from Skills Max Academy

Thanks very much

Rated 4 out of 5 stars

They are always on point

They are always on point, and ready to help where necessary, also the teaching person for this Domestic Energy Assessor and Retrofit, is doing his best to impact the knowledge needed for success.

October 1, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you very much

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Rated 1 out of 5 stars

DO NOT TOUCH

DO NOT TOUCH. This company is run by the same people who were the Directors of Millennium Academy which went bust about 5 years ago after the Directors took hundreds of students money and went bust. Millennium Academy were struck off by OFSTED for bad practice after Leaving so many people without qualifications and thousands of pounds out of pocket. I lost £5000 with Millennium Academy in Ilford and now it looks like the same people have set up in Canning Town as Skills Max Academy. It has taken me 5 years to recover from the money that these people stole from me. This place is a shambles, they don't have proper teachers and they are just trying to claim Government money and they will run off with it like they did last time. Horrible Company and scammers, you will lose your money and not get good training.

October 24, 2024
Unprompted review
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Reply from Skills Max Academy

Dear JD

We would like to clarify that Skills Max Academy has no connection whatsoever to Millennium Academy or its former directors. We are a completely separate organisation with different leadership and governance.

Skills Max Academy is a recognised training provider and currently holds an Ofsted “Good” rating in all areas, reflecting the quality of our teaching and learner support.

We understand your concerns given your past experience, but please be assured this does not relate to our organisation.

Thank you.

Rated 5 out of 5 stars

A Heartfelt Thank You to Roxana

A Heartfelt Thank You to Roxana

I’d like to express my deepest gratitude to Roxana, the school’s administrative assistant and secretary. Throughout my time as a student, she has been an incredible source of support, always going above and beyond to help me navigate challenges and find practical solutions so I could continue my studies.

Roxana’s kindness, patience, and unwavering willingness to assist, even in difficult situations, made a real difference in my academic journey. She doesn’t just do her job; she does it with genuine care and empathy.

Thank you, Roxana, for being a quiet hero behind the scenes. Your dedication does not go unnoticed

July 27, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

Rated 5 out of 5 stars

Jhonell is the reason for my success!

I am writing this review immediately after receiving my results, as I am so wholeheartedly grateful to my teacher, Jhonell. His support throughout my training at SKills Academy was nothing short of exceptional.

Jhonell possesses a rare combination of deep subject knowledge and genuine patience. He never hesitated to explain complex concepts multiple times, ensuring I truly understood the material. His passion for the subject is contagious and made learning engaging and effective.

This positive outcome is a direct result of his dedicated teaching and encouragement. I cannot recommend Jhonell highly enough to any current or future students. Thank you for everything!

September 19, 2025
Unprompted review
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Reply from Skills Max Academy

Thanks very much for the feedback

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Rated 5 out of 5 stars

Jhonell was extremely helpful &…

Jhonell was extremely helpful & friendly he definitely made my learning experience much easier & better for me as sometimes I struggle to learn but he noticed this early & helped me in all the areas I needed it. I would recommend him as a teacher 100%

June 20, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

Rated 5 out of 5 stars

Jhonell was an excellent tutor

Jhonell was an excellent tutor. He consistently went above and beyond to support his students, ensuring that everyone understood the material. What stood out most was his willingness to make himself available outside of lecture time, showing true dedication and care for his students’ success. I would recommend to anyone!

September 5, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you very much

Rated 5 out of 5 stars

I am doing know DEA and I took the…

I am doing know DEA and I took the course in Level 2 Electrical Installation
This school is very good and the teachers are good and explain well. Very friendly people.
Thanks very much.

August 16, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you very much Vladmir

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Rated 1 out of 5 stars

⭐☆☆☆☆

⭐☆☆☆☆
If I could give negative stars, I would. My experience at the Canning Town branch was extremely disappointing. The receptionist was unhelpful and quite rude. As a beginner, I was simply trying to understand which level I should start with, but instead of guiding me, she questioned me in a way that felt more like an interrogation.

Their advertisement is also misleading. It clearly states that beginners can start at level 3 if they pass the initial test, which is why I asked about it. Unfortunately, the receptionist didn’t seem to have any knowledge of this policy.

The only positive part of my visit was when I spoke to a teacher afterward—he explained things much more clearly. Honestly, they should consider having knowledgeable, patient staff at the reception, since that’s the first impression students get.

August 17, 2025
Unprompted review
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Reply from Skills Max Academy

Thank you for sharing your feedback and we are truly sorry to hear about your experience at our Canning Town branch. We sincerely apologise for the way you were made to feel during your visit. This is not the level of service we aim to provide, especially to new learners seeking guidance.

We appreciate you highlighting the confusion regarding the beginner entry levels and the information in our advertisement. This information is usually straightforward. However, we will be reviewing your observation immediately with our reception team and where applicable to ensure they are fully informed and able to provide clear, supportive guidance to all visitors.

We are glad to hear that the teacher you spoke with was able to clarify things for you and we will be sharing your comments with the team as part of our ongoing staff training. Your first impression matters greatly to us and we are committed to improving the experience for all future students.

If you are open to it, we would love the chance to speak with you directly and assist you in finding the right starting point for your learning journey. Please feel free to contact us at enquiries@skillsmaxacademy.com.

Thank you again for your honest feedback, it helps us do better.

Rated 5 out of 5 stars

DEA and retrofitting review

This we a very educational experience my tutor Jhonnel was very patient, considerate and consistent with explaining everything and the staff members definitely assisted in making a effort for me so I’d definitely recommend doing DEA and retrofitting to friends and family

August 17, 2025
Unprompted review
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Reply from Skills Max Academy

Thanks a lot Cornell

Rated 5 out of 5 stars

I recently completed the Energy…

I recently completed the Energy Assessment course, and I couldn’t be more pleased with the experience. The content was well-structured, practical, and clearly aligned with industry standards—perfect for anyone looking to deepen their understanding of energy efficiency and auditing practices.
What truly made the course stand out was the tutor (Jhonnel). Not only was he incredibly knowledgeable, but also genuinely kind and approachable. He created a supportive learning environment where questions were always welcomed, and complex topics were broken down with patience and clarity. His enthusiasm for the subject made each session engaging and enjoyable.
Whether you're new to energy assessment or looking to refine your skills, I highly recommend this course. It’s a great blend of technical insight and human warmth—thanks to a fantastic tutor who clearly cares about their students’ success.

August 12, 2025
Unprompted review

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