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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the user-friendly platform, highlighting its intuitive design and clear listings. Consumers found it easy to navigate and locate properties, with many praising the search and filter engine for helping them find their ideal homes quickly. People also value the detailed property descriptions and clear pictures, which made the search process less stressful. However, some reviewers reported issues with cancellation and contact processes. Despite this, the platform is commended for its extensive database of properties, including those not listed elsewhere. Customers also appreciate the immediate alerts for new listings and the efficient communication with agents, which facilitated a smooth and quick search for their new homes.

Based on these reviews

Rated 4 out of 5 stars

My whole experience has been a good one.i was looking to rent after living in un kept shared housing ,with unsavoury people.when rent a roof changed my way of living I found a lovely quite house affor... See more

Company replied

Rated 4 out of 5 stars

The website is extremely streamlined and the selection of properties is better than any other platform I’ve used. On top of that another service had a paywall that stopped me from contacting the estat... See more

Company replied

Rated 4 out of 5 stars

I have not found a property yet. Keep looking everyday but they seem to go, to quick. Properties that have already been rented are not deleted.

Company replied

Rated 4 out of 5 stars

Easy website to navigate and got a simple layout

Company replied

Rated 5 out of 5 stars

They made finding a place to rent so much easier than I expected. From the very first call, the team was friendly, understanding, and really listened to what I was looking for. They kept me updated ev... See more

Company replied

Rated 5 out of 5 stars

Very quick response! The most Hassle free way to find a place to rent! Shows multiple priorities within your personal search options with no obligation to view . . giving exact details of t... See more

Company replied

Rated 2 out of 5 stars

Just a tip for future users who almost fall into paying for subscriptions thinking it’ll allow access to “exclusive” stuff — just copy and paste the details of your desired property into Google and... See more

Company replied

Rated 5 out of 5 stars

Easy searches, a lot of good deals on housing near London which has helped me do more research into my budget alongside new London life - I’d highly recommend.

Company replied

Rated 5 out of 5 stars

The fact that they tailor to my needs efficient and effectively and can’t forget RAPIDLY! you're the best!

Company replied

Rated 5 out of 5 stars

I’m starting at the University of London in February and was looking for a place to stay and happened to come across this website. The listings were super clear and easy to go through so I found a gre... See more

Company replied

Rated 5 out of 5 stars

rentaroof was a gamechanger for me and my partner when our accommodation fell through and we had to find a place to rent as soon as possible. The website is easy to use and navigate, and using the sea... See more

Company replied

Rated 5 out of 5 stars

Site was easy to navigate, making it less stressful for myself to find what I am looking for. Everything from the beginning is very clear which has made it easy for me to shortlist the properties I wo... See more

Company replied

Rated 5 out of 5 stars

So polite in every email so polite on the phone 100% recommend they do there very best to make sure they meet me everyone required needs I’m very satisfied with the costumer service and couldn’t ask f... See more

Company replied

Rated 5 out of 5 stars
Verified

I had a great experience with this company. They were helpful, honest trustful available for any enquiry anytime prompt to answer to help and for foreigners. I just care Remark how honest they are

Company replied

Rated 5 out of 5 stars

I'm looking for somewhere else to live and this website is a fabulous place to look & it's easy to use and have a look at different properties available. It's an excellent website is rentaroof and I w... See more

Company replied

Rated 5 out of 5 stars

Rentaroof ofered me a very big database of accomodatadition. I would encourage anyone looking for a new home to use the sight. Thank you.

Company replied

Rated 5 out of 5 stars

Its is very easy to use, you can easily find the properties that you need, through their clear and precise property desciprition.

Company replied

Rated 3 out of 5 stars

Nobody seems to be willing to respond to my emails. I need help as I am getting those automated emails from you requiring me to pay for a subscription. First of all, I payed after that to be left a... See more

Company replied

Rated 5 out of 5 stars

The website is much more easier than other sites. Was fast to find exactly what I was looking for for the right price. Amazing experience with you guys! Would defo recommend.

Company replied

Rated 5 out of 5 stars

Absolutely great company to be in contact with when looking for a property, all questions answered quickly and in detail. Definitely recommend them. I was dealing with Denise.

Company replied

Rated 5 out of 5 stars

The amount of good standard properties available a wide range can find anything u need and at a good competitive prices it’s my go to search site

Company replied

Rated 5 out of 5 stars

Ease of use.We are looking to move to a bigger house .Found Rent a roof by accident. Pictures very clear and sharp and with detailed description of the property.

Company replied

Rated 5 out of 5 stars

Dealing with the landlord direct meant I could view on the weekend and I got a decision really quickly on whether I had been successful or not!

Company replied

Rated 5 out of 5 stars

Everything is easily found, getting all information needed from agents was excellent due to the outstanding communication. Response time was not long and although I haven't found my forever home yet,... See more

Company replied

Rated 5 out of 5 stars

Very easy and quick process to hopefully getting your dream home the response time is excellent 😄

Company replied

Rated 5 out of 5 stars

I find you verey helpful and you are really understanding and you take time away to help your customers

Company replied

Rated 5 out of 5 stars

Very good and helpful website, shows properties that others don't show

Company replied

Rated 5 out of 5 stars

Excellent quality of flats , clear explanation all of my questions also easy to register

Company replied

Rated 5 out of 5 stars

It has helped me to get really good house options for the future searching of my next house in the next month

Company replied

Rated 5 out of 5 stars

Good choices with a wide variety of selections available. Easily accessed and give enough information.

Company replied

Rated 5 out of 5 stars

Absolutely amazing service very fast and very convenient had me sorted in a very timely manner I can fault it one bit amazing service Thankyou very much I will be recommending 💯💯💯💯

Company replied

Rated 5 out of 5 stars
Verified

My experience was great as it was easy to find what I was searching for. I found the format easy for first looking at site.

Company replied

Rated 5 out of 5 stars

Easy to access and use platform, with plenty of properties to choose from.

Company replied

Rated 5 out of 5 stars

Rentaroof exceeded our expectations! The platform was incredibly intuitive, making our property search a breeze. The extensive selection of listings and the efficient notification system helped us fin... See more

Company replied

Rated 5 out of 5 stars

Very easy to follow and great in-depth pictures of properties for rent

Company replied

Rated 4 out of 5 stars

found good places that can be affordable for students

Company replied

Rated 5 out of 5 stars
Verified

Very good website. Immediate alerts when new properties listed. Great experience all round.

Company replied

Rated 5 out of 5 stars

Great website, easy to use. Found my new home within 7 days, can't wait to move next month!

Company replied

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Company details

  1. Real Estate Rental Agency
  2. Online Marketplace

Written by the company

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Written by the company

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Contact info

4.0

Great

TrustScore 4 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Great website that's easy to navigate…

Great website that's easy to navigate and looks great. Seemed to have as many and more listing's as competitors too.

October 28, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Patrick,

Thank you for your review! 🎉

We’re thrilled to hear you find our website both easy to use and full of great listings. It’s wonderful to know our platform stands out and helps in your housing search!

Kind regards,
Joy

Rentaroof

Rated 5 out of 5 stars

The ease of searching for the Ideal…

The ease of searching for the Ideal property I need

October 27, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Esther,

Thank you for your review! 🙌 We’re glad to hear that finding your ideal property with Rentaroof has been easy. Our goal is always to make the process as smooth as possible. Good luck with your search, and we’re here if you have any questions!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

They made it so easy!!

They made finding a place to rent so much easier than I expected. From the very first call, the team was friendly, understanding, and really listened to what I was looking for. They kept me updated every step of the way and were always quick to answer any questions I had. The whole process felt personal and stress-free, and they went above and beyond to make sure I found somewhere that truly felt like home. I’d definitely recommend them to anyone looking for a new place to rent — they genuinely care about helping you find the right fit.

October 24, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Tess,

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was smooth and stress-free. Our team truly aims to make finding a new home as personal and simple as possible, so it’s wonderful to know we could help you find a place that feels right for you. We really appreciate your recommendation and wish you all the best in your new home!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

Easy website to navigate and got a…

Easy website to navigate and got a simple layout

October 19, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Kiki,

Thank you for your feedback! We’re glad to hear that you found our website easy to navigate with a simple layout. Your input motivates us to keep improving!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

The fact that they tailor to my needs…

The fact that they tailor to my needs efficient and effectively and can’t forget RAPIDLY! you're the best!

October 19, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi O'Brien,

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that we could meet your needs quickly and efficiently. Your kind words mean a lot to us!

Kind regards,

Zhané
Renaroof.co.uk

Rated 5 out of 5 stars

Supportive straight forward

Supportive straight forward

October 16, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you so much for your kind words! We’re glad to hear you found our service supportive and straightforward. That’s exactly what we aim for, to make the process as clear and easy as possible.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Very quick response!

Very quick response!
The most Hassle free way to find a place to rent!
Shows multiple priorities within your personal search options with no obligation to view . .
giving exact details of the location and nearby surrounding area you require for properties that are readily available and new to the market.
Highly recommended !

October 15, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Nuala,

Thank you so much for your kind words! We’re thrilled to hear that you found Rentaroof quick, hassle-free, and helpful in finding the right rental property.

It’s great to know that our detailed search options and up-to-date listings made your experience easier. Your recommendation means a lot to us!

We look forward to helping you (or anyone you refer) find the perfect place again in the future.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

Helpful

Have found the alerts very helpful in my search for a new home

October 11, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Henry,

Thank you for your positive feedback. We’re pleased to know that our alert feature has supported you in your home search 📩

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very easy and good website

September 27, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Olga,

Thank you for taking the time to leave a review. We're pleased to know you found our website both easy to use and effective 💪

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

It’s easy to navigate

It’s easy to navigate and has very nice places I really couldn’t recommend enough

October 5, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your positive review. We’re delighted that you found the platform easy to navigate and appreciated the range of quality properties available 🤩

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Good

Very good interaction

October 9, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Richard,

Thank you for your kind review! We're delighted to hear you had a great interaction with Rentaroof. Your feedback means a lot to us 🙌

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very efficient

Very efficient

October 9, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you so much for your review! We’re happy to know you found our service efficient, we always aim to make the process as smooth as possible.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to search for properties and very…

Easy to search for properties and very responsive service

October 8, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Ryan,

Thank you so much for your kind words!

We’re delighted to hear that you found it easy to search for properties and that our team was responsive.

Your feedback means a lot to us, we’re always happy to help you find the perfect place!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Excellent quality of flats

Excellent quality of flats , clear explanation all of my questions also easy to register

October 5, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Aneta,

We’re glad to hear that you found our flats excellent, our explanations clear, and the registration process easy.

Your comments are greatly appreciated, thank you for your kind feedback 🩷🙌

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

HORRIBLE SCAM!!!!

HORRIBLE SCAM!!!!!
If you give £1 for the trial - THEY ABSOLUTELY WILL NOT CANCEL. They won’t acknowledge your cancellation and continue taking money out of your account for months!!!
They are not professional nor do they communicate or respond when requested.
Stay away!

July 8, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Sarah,

We’re very sorry to hear about your experience. This is certainly not the impression we want our users to have 😔 We would like to investigate this issue further and help resolve it as quickly as possible.

We have already sent you a request via Trustpilot to gather more details about your account and the situation. Once we receive your response, we can look into it and provide a suitable solution.

Thank you for your cooperation, and we hope to assist you promptly.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Looking for flat

Easy search very quick loads of options very good sote very 10 outa 10

October 1, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Simon,

Thank you so much for your review! 🎉

We’re thrilled to hear you find the search easy, fast, and full of options. A 10 out of 10 really makes our day.

Happy house hunting! 🏡

Kind regards,
Joy

RentaRoof

Rated 5 out of 5 stars

Easy searches

Easy searches, a lot of good deals on housing near London which has helped me do more research into my budget alongside new London life - I’d highly recommend.

September 18, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Liam,

Thank you so much for the great review! We’re thrilled that our easy search and great-value listings around London helped you plan your budget and settle into London life. We really appreciate the recommendation.

If you need anything else, you can reach out anytime. We’re here to help 🙌🩷

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

WISH I COULD LEAVE NO STARS

WISH I COULD LEAVE NO STARS

stay away from rent a roof !!! you do a one time payment and cancel your subscription but then they carry on taking money monthly and have taken two months worth of a subscription in just one month. Company is a scam and impossible to complain or reach, all emails are automated and all emails are fake invoices which you “apparently” owe

September 14, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi there,

We’re very sorry to hear about your experience. Please be assured that Rentaroof is not a scam, and we take situations like this very seriously. We’d like to investigate what happened with your subscription and resolve it as quickly as possible. Could you please contact us directly at support@rentaroof.co.uk so our team can assist you personally?

Thank you for bringing this to our attention.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Very good and helpful website

Very good and helpful website, shows properties that others don't show

September 14, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your kind words! 😊 We’re glad to hear that you find our website helpful and that it helps you discover properties you might not find elsewhere. We’ll keep working to make your property search as easy and comprehensive as possible!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Its is very easy to use

Its is very easy to use, you can easily find the properties that you need, through their clear and precise property desciprition.

September 6, 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Tinashe,

Thank you so much for your positive feedback! We’re glad to hear that you find rentaroof easy to use and that our clear property descriptions help you find what you’re looking for. Your satisfaction is very important to us!

Kind regards,

Zhané
Rentaroof.co.uk

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