Praxis Reviews 7

This company have recently taken over the management of our flats block in Worthing and so far, my designated manager Stan has been very prompt, polite and easy to get hold of (within a day or hours). He has arranged the works required and completed them. I believe one issue which has been resolved may require some ongoing maintenance to ensure no recurrence and, for that reason alone I am holding off on the 5 stars!! If they continue like this though Ill be happy to review with 5 star rating in due course.I own a couple of properties so I know what some companies are like.

They are a joke except they aren't funny. In March my Occupational Therapist said I needed an extra step outside my front door to allow me to enter and exit my flat safely. He asked Praxis for permission. It's now six months later and I'm still waiting. When my OT sent a reminder he got the reply that Praxis needed help moving an abandoned caravan, nothing to do with me or my request. Also I haven't received a statement saying how the maintenance fees I pay have been spent, so I can't complete my claim for pension credit. They are making it hard for me to remain in my flat.

I quite literally do not understand how this company is still operating it is so completely unfit for purpose. Unscrupulously lie about costs, zero communication, constant staff switchover so impossible to keep a paper trail, I think they should literally liquidate I’ve never dealt with a company like it before. They seem, on the phone, completely unsure of how to run the business or what they’re doing or even how much money is owed. They contracted works without shareholders permission and charged us for it with no communication. The emails are a complete mess. I regret buying this home due to their mismanagement.

Absolutely unacceptable unprofessional behavior Bullyboy tactics. Do not follow procedure, continually harassed and distressed by them Illegally accessing my building.

Unable to send out bills promptly, then try to add reminder charges - either incompetent or scammers

Truly awful company! Paid for a service pack to be sent to my solicitors as part of a leasehold flat sale/house purchase. Was told originally this would take 10 working days which was then changed to 4 weeks from when payment clears. It has now been over 5 weeks and I have been promised this would be sent across on a number of occasions with specific days given which go by with nothing sent. I am out of pocket for a service that hasn't been provided and has caused unnecessary delays in me moving out. Shockingly poor customer service, avoid at all costs!

Useless managment company. Cleaning is poor, maintainance is lacking and communication with the management team is non-exsistant.

Was looking at extending lease and after 5 emails with no reply we are going to look for premises elsewhere. No wonder they have so many empty units!