Pay iO Reviews 39

If I were you, I’d avoid using this payment company. They advertise low fees, but in reality, their services are surprisingly expensive. They charge £80 a month and on top of that you have to pay per transaction. On top of that, their overall behavior raises several red flags — their communication is inconsistent, and their practices seem deliberately unclear. Frankly, they come across as untrustworthy, and I wouldn’t feel safe sharing any personal or financial information with them. They appear borderline fraudulent.

Fantastic service easy to use great customer service

Straight forward banking, you have a dedicated relationship manager with direct contact. No hidden charges. Any issues, it is rectified immediately

Onboarded with ease and my account manager makes things easier than traditional banking. Transactions are seamless, and any issues are resolved by my account manager. I recommend pay io to every business in the uk

Exceptional service! The customer support team is always available to help. I use Pay IO for eBay, and it's been working perfectly well for me. No complaints at all!

Hi excellent and brilliant customer service.

Amazing customer service from Ryan from the very beginning and is always available to assist in any enquiries.
Payments are processed straight away.
Application process is very easy and account was opened within hours.
Would highly recommend

Ryan helped us through the application process which was very easy to do. Whenever we have any queries he's always available to assist even in minor details.
Payments are processed very promptly without any issues.
Have recommended them to other suppliers and customers

It doesn’t allow to signup, every time it ends up with wrong DOB, however I entered correct. Contacted several times with customer service, but the problem was not solved and the help ended saying error in internal system.
Poor customer service and waste of time

I have been extremely satisfied with the service provided by Pay iO. Their team has been consistently reliable and efficient, ensuring smooth transactions and excellent support. A special mention goes to Nas, one of the account managers, who has been incredibly helpful and responsive. His assistance has been invaluable, making the entire experience seamless and stress-free. I highly recommend Pay iO for their outstanding customer service and dedication to their clients' needs.

I have been using the Payio Procurement System for six months and am extremely pleased. Nas Ali who works at PayiO, guided me throughout the user-friendly interface and helped me navigating through the their system. Transactions are seamless, with real-time inventory updates and secure checkout. Customer support is responsive and knowledgeable, while the order tracking feature provides precise updates. The quality of products has consistently met high standards, and customization options for bulk orders are a significant advantage. Overall, Payio has streamlined our procurement process, saving time and reducing administrative burdens. Highly recommended for any electronics company.

For our onboarding onto the Payio platform, Ryan has been a very helpful account manager and has enabled us to kickstart our business very quickly. Extremely happy with the service received.

Great communication. Genuinely had the best customer service anybody could have. :)

If you're banking on exceptional service, PayiO is where you should invest your trust. They don't just check the boxes; they balance your needs with interest. Unlike those mainstream institutions that can leave you feeling bankrupt of support, PayiO deposits solutions promptly and ensures your account is always in good standing. Their customer service is simply unparalleled – it's like they have a currency converter for turning problems into solutions. If you're tired of getting shortchanged elsewhere, PayiO is a vault of reliability and efficiency. Using them is a real Payi-OFF!

Had a minor issue with a beneficiary and Nas and Sam went out of their way to get it sorted.

Great service Ryan was extremely helpful and talked me through everything would definitely recommend

Amazing experience with PaylO. They are really easy to use and their customer service is great. They always are on standby whenever need them and if I have any problems. My account manager is Sam and when I have any questions or anything all I have to do is drop him a text or ring him and he always gets backs to me straight away .

Smooth onboarding process, very transparent, Very easy to communicate with Staff! Ryan and Sam are gems within the company always at hand to assist.

I've been using Pay iO's services for longer than a year now. Having Sam as my account manager means I always have access to him whenever I need some guidance or support in my day to day banking. Efficient platform and makes my day to day very smooth.

Excellent service and quick onboarding.

Would definitely recommend for all banking needs. Very reliable.

Ryan was a pleasure to deal with when onboarding my business account. Everything was explained in great detail and I have an account manager on hand for any queries i have with banking moving forward.