I’be first Made an order but got weeks of delay because it was out of stock. I do got really good contact with Numeris and recieved an replacement.
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Company details
Contact info
Unit 8 Mardon Park, SA12 7AX, Swansea, United Kingdom
- +447425873172
- customer.service@numerisfootwear.com
- numerisfootwear.com
Replied to 28% of negative reviews
Typically replies within 2 weeks
Good shoes i like this brand!
Great customer service
Shoes are good. Customer service is great i wnated exchange for a smaller size and there was no problem with that.
I am still waiting for my order to…
I am still waiting for my order to ship. It has been over 12 days and still no update. I have emailed twice and it keeps saying wait a little longer.
Excellent service
It was truly an exceptional service, with truly helpful support throughout. Recommended!
Horrible service
Making the same review as one has done previously, as I am experiencing the same issues, but with exchanging my item this time instead of a refund.
I have returned my order and even paid the shipping costs for an exchange. Since then, no update, no refund, and no reply at all.
Numeris completely ignore their customers. This is absolutely unacceptable and unprofessional.
Everything was returned properly and in accordance with their return policy. They do not seem to care so be warned — if you order from Numeris, don’t expect any service or communication.
If I don’t hear back soon, I’ll also be filing a formal complaint and contacting my payment provider to resolve this.
Numeris Atelier - Comfort and Style
Love these Atelier sneakers from Numeris. Quality is excellent and super comfortable. Just a heads up they run a size large, so consider sizing down. Highly recommend!
Even though I wasn’t able to get my…
Even though I wasn’t able to get my shoes because I left early. Customer assistance was still fantastic
Excelent service and quality
Everything is fine
Everything is fine, the shipment went quickly and without any problems
The quality of the products i liked it…
The quality of the products i liked it a lot. The experience, atention and quick answers make feel so confortable
I had a great experience with Numeris…
I had a great experience with Numeris Footwear!
The customer service was super helpful and quick to respond — they guided me perfectly through a size exchange and made the whole process really smooth.
The shoes are high quality, comfortable, and stylish. I’ll definitely buy from them again.
Highly recommended!
Great next day delivery service and the…
Great next day delivery service and the shoes is amazing and comfortable.
Everything was perfect.
Never heard back, not serious
Ordered shoes for my son, but they were too large. I sent them back and asked for a size smaller, never heard back anything, lost probably 250 swiss Francs. Keep your hands off, this is not serious.
When i order the wrong size they were…
When i order the wrong size they were very understanding and gave me a refund and provided me with a size chart which gave me the opportunity to order the correct size. There customer service was a 5/5.
Good service
I’be first Made an order but got weeks of delay because it was out of stock. I do got really good contact with Numeris and recieved an replacement.
The shoes themselves are…
The shoes themselves are fantastic—super comfortable, stylish, and exactly what I was looking for in terms of quality. I was really happy with the product!
However, I did need to exchange them for a different size, and the customer service response took longer than I expected. It was a bit frustrating waiting to hear back, and the whole exchange process could definitely be faster and more efficient.
That said, once everything was sorted, the replacement came and fit perfectly. Great product overall, just wish the support experience matched the quality of the shoes.
DO NOT ORDER FROM HERE, SCAMMERS
I placed my order on the 15/09/25 and it is now 02/10/25. I was told 2-4 days when ordering, I enquired about this after 5 and they claimed the warehouse was very busy. A week later I emailed again saying I just want the order cancelled and refunded which they claimed wasn't possible as my order was being sent out that day. It has now been nearly 3 weeks and they are ignoring my emails. I don't know what I am supposed to do s these cost £190 which I cannot afford to lose. Has anyone got any advice, mine would be NEVER ORDER FROM NUMERIS FOOTWEAR AS THEY ARE SCAMMERS.
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