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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the supportive environment created by the clinicians and guides, who are seen as compassionate and helpful. People feel well-supported throughout their mental health journey, with many highlighting the positive impact on their mood, attitude, and overall well-being. The app is also well-received for its organization and helpfulness in navigating the program. Consumers find the treatments effective, describing them as transformative and life-changing. They value the convenience of at-home sessions and the comprehensive support system provided, which includes integration processes, community circles, and readily available resources. The program is praised for offering insights, promoting healing, and fostering personal growth, with many reporting a renewed sense of self and improved ability to cope with life's challenges.

Based on these reviews

Rated 4 out of 5 stars
Invited

Overall, I think the medication gave me a more positive mood. Improvements were small, but numerous: less irritable, more energetic, more future-oriented, having more contact with people, i.e. volunte... See more

Rated 4 out of 5 stars
Verified

The experience was different than my previous two. I saw a big Starfield with asteroids floating by. That was the majority of my experience. He was very calm and peaceful. I feel the music enhanced it... See more

Rated 4 out of 5 stars
Verified

I believe the guidance you received and the counseling are the most helpful part of the treatment in which other more mainstream in person facilities seem to leave out of their treatment altogether.ot... See more

Rated 4 out of 5 stars

Mindbloom opened a door I’d tried to deadbolt for years. The onboarding was warm, the nasal spray kit arrived fast, and my first two journeys peeled back layers of long-locked sadness. Session three,... See more

Rated 3 out of 5 stars

Do your homework. There are many equally therapeutic platforms that are literally %80 less expensive and offer the same support and services. I’m not going to name the other companies because I don’t... See more

Rated 5 out of 5 stars
Verified

Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combin... See more

Rated 5 out of 5 stars
Verified

Im experiencing life challenges and lets just say Mindbloom went above and beyond to support me. The most amazing experiences as they relate to RESETTING the mind. No vacation. No day spa can RECHARGE... See more

Rated 5 out of 5 stars
Verified

This is helpful. A gentle introduction into medicine that deeply relaxes the body and you will always feel in control. No negative thoughts or feelings can harm you as you relax and listen to the mind... See more

Rated 5 out of 5 stars
Verified

I’ve just completed my program and I am sold! Got some amazing insights into areas I have felt very blocked in. This is quantum healing!!! I have not felt this good in years and my entire perspective... See more

Rated 5 out of 5 stars
Invited

Mindbloom is a different type of ketamine therapy because it has integration processes and you get a guide who is essentially your “coach” through the process. The integration is weekly steps to impro... See more

Rated 5 out of 5 stars
Verified

I'm only 3 weeks in, and by doing the work, and staying focused, I've been able to shed intense anxiety, trade resentment for love and understanding, and find joy in living in the present moment. I ha... See more

Rated 5 out of 5 stars
Verified

My clinician is extremely helpful, answering all my questions, and offering advice and suggestions at every visit. There is so much support from your personal "guide" (who you can message at any... See more

Rated 5 out of 5 stars
Verified

Am half way thru the Relationship sessions and am kinda feeling blessed that this type of therapy is now available...particularly in this chaotic day and age. I immediately began to feel better after... See more

Rated 5 out of 5 stars
Verified

I’ve just finished my third session. My life, from the time I wake to the time I go to sleep and even sleeping … has been changed exponentially. My thoughts are clear, organized, fluent. My spaces a... See more

Rated 5 out of 5 stars
Verified

I enjoy the therapy sessions and I’m enjoying that the medicine seems to give me the chance to think before I act. As well, the treatments are very helpful. I would like a somewhat strong dose if that... See more

Rated 5 out of 5 stars
Verified

Transformational results, like years of therapy compressed. Comfort, convenience, and value of getting to do psychedelic therapy at home and at just around the cost of talk therapy. And how M... See more

Rated 5 out of 5 stars
Verified

My guide is amazing and has been very helpful. Mindbloom has gone out of there way to get me scheduled as needed. I've been having to reschedule appointments several times and the team graciously acc... See more

Rated 5 out of 5 stars
Verified

Mindbloom makes ketamine journey super easy and accessible for many people. It’s done at home but they really want to make sure the experience is super safe. The way they have it structured with the c... See more

Rated 5 out of 5 stars
Verified

Helpful to have this company offer this therapeutic experience at home, I’m grateful to have it. I’ve done ketamine therapy in clinic before which was amazing. Doing it from the comfort of my peacefu... See more

Rated 5 out of 5 stars
Verified

The Mindbloom app connecting me 24/7 to resources, ability to leave word with Dustin - clinician and Kate - guide. Receiving a reply within 72 hours. Chat person available always. The info... See more

Rated 3 out of 5 stars
Invited

I'm not sure if it's the delivery mechanism or low dose tablets, but I experienced only minor effects of the treatment. Perhaps SQ or intranasal would be more effective. I noticed I'm more calm during... See more

Rated 5 out of 5 stars
Verified

I love talking to Katrin. She is knowledgeable, fun, professional, caring, cute, and gives great advice. Sabrina has very little care and is a little rude, unfortunately. Almost done, do won't need to... See more

Rated 5 out of 5 stars
Verified

Genuinely happy. Great support, tons of useful and valuable and understandable cognative behavioural support programs. Very well designed and high quality soft box housing accessories-journal , cuff B... See more

Rated 5 out of 5 stars
Verified

Mindbloom is careful and thorough. I'm pleased with my experience so far with Mindbloom. Their staff has been thorough, careful, and professional. I feel a level of comfort with my clinician and guid... See more

Rated 5 out of 5 stars
Verified

This product is magical. It allows you to enter a heavy dreamlike state and confront traumas deep in your psyche safely and at home. I am only halfway through my first journey, but the results are alr... See more

Rated 5 out of 5 stars
Verified

This was life saving, and life changing. I’ve overcome a lot of internalized judgement and existential issues involving my identity as a woman/nb, and a Dragon. The dysphoria could have killed me (and... See more

Rated 5 out of 5 stars
Verified

It’s an apparently legal way to trip and re-wire your brain. The audio tracks they make for tripping (and killer eye mask for blocking everything out) and some solid noise cancelling headphones or A... See more

Rated 5 out of 5 stars
Verified

Definitely 5 STARS - this company goes above and beyond with support, tailoring your medication to fit your needs, check ups, groups and so much more than just “another” medication. I was on VA meds f... See more

Rated 5 out of 5 stars
Verified

This program is in depth and I find it even more helpful than going in clinic for treatments. They highly encourage you to use your neuroplasticity window to the fullest so you can make positive chang... See more

Rated 5 out of 5 stars
Verified

Excellent staff, at home administration. Well thought out app with many different areas of improvement that the patient can focus on for mental health improvement and spiritual growth. I have had a cl... See more

Rated 5 out of 5 stars
Verified

You all offer great support, resources, good app, great in person sessions, and have a really meaningful program that doesn’t require too much homework. I am thrilled so far to have found Mindbloom a... See more

Rated 3 out of 5 stars
Verified

I loved the experience. Some things were not clear and it may have been on my end. I misunderstood the times I was supposed to have the sessions and when to check-in with the guide versus the doctor.... See more

Company replied

Rated 5 out of 5 stars
Verified

After using another company for ketamine therapy, I switched to Mindbloom. I have been immensely impressed with the level of care with this company and have recommended a friend to it. The tools t... See more

Rated 3 out of 5 stars
Invited

It was hard to followup with the process The scheduling complex Hard to keep track of what is next step Two sessions were good, The emotional truck was often unrelated or conflicting with my... See more

Rated 5 out of 5 stars
Verified

Between the incorporation of easy-to-use technology, experienced guides, and medicine shipped right to my door. Mindbloom has been amazing to work with. Additionally, this experience has had an except... See more

Rated 3 out of 5 stars
Invited

My clinician and guide were both great, I was really happy with my experience with both. The reason I gave only 3 stars was that I was never able to reach anywhere close to the dissociative state to... See more

Rated 5 out of 5 stars
Verified

Mindbloom is one of the best companies related to health that I've ever had the pleasure to encounter. Their clinicians are compassionate & truly listen to your needs, the guides help you to process a... See more

Rated 5 out of 5 stars
Verified

The app is well organized and I really enjoyed the analysis feedback in the journal entries…Super helpful medicine and guidance and support! Loved everyone whom i interacted with and were very helpfu... See more

Rated 5 out of 5 stars
Verified

This product is amazing and the people are great! I work in mental health and am always searching for new tools. Sometimes we forget about ourselves in our attempts to help others and this tool is saf... See more

Rated 5 out of 5 stars
Verified

I felt supported during the onboarding process and any adjustments needed for effective dosage. The session supporting content is clear and useful. I really enjoy the audio tracks that aren’t guided... See more

Rated 5 out of 5 stars
Verified

Set and setting are so important. Mindbloom's clinicians and guides provide thoughtful and caring support and direction. The app is easy filled with information and curated audio tracks that enhance... See more

Rated 5 out of 5 stars
Verified

Kaylyn Rutkowski. My guide is incredible. She is so amazing and caring and full of insights advice and perspectives. I couldnt have asked for a better guide. She goes above and beyond. The paid thera... See more

Rated 3 out of 5 stars
Verified

I’m very disappointed in the fact that my medication is not going to be shipped out until the 10th. Due to the fact that we live at the epicenter of 7 landslides we are not able to receive mail at... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a wonderful guide Chelsie who went through the treatment as well, that was a big deal for me. My clinician Russell is great, I feel very supported on my journey to have some control over my dep... See more

Rated 5 out of 5 stars
Verified

Everything is well thought out on the web and app is really helpful for going through sessions. Pricing is also reasonable compared to other places and guides/clinicians make the whole process smooth

Rated 5 out of 5 stars
Verified

I am impressed with how well scaffolded the process is. I wanted to do IV ketamine but between the cost and the time commitment, it was basically impossible for me. As someone who likes to do things o... See more

Rated 5 out of 5 stars
Verified

I trust this product and have found the clinicians I’ve dealt with to be very open, honest, and knowledgeable about how to deal with my issue. Granted my goal was rather modest to begin with but early... See more

Rated 5 out of 5 stars
Verified

The whole experience, so far, has been impressive. Mindbloom is well developed with the needs of their clients in mind. From the nurse practitioner, to my coach, and the integration circle facilitator... See more

Rated 5 out of 5 stars

If you’re reading this, then you need Mindbloom. Prioritize and make this the most important thing you do for yourself this year. If you have an excuse not to, then you qualify. Mindbloom is a life... See more

Rated 5 out of 5 stars
Verified

I have been surprised at every turn with the Mindbloom experience. For myself personally but more importantly how much support you get along the way. There are great clinicians, guides and support at... See more

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4.2

Great

TrustScore 4 out of 5

768 reviews

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Replied to 92% of negative reviews

Typically replies within 1 month


Rated 3 out of 5 stars

Do your homework

Do your homework. There are many equally therapeutic platforms that are literally %80 less expensive and offer the same support and services. I’m not going to name the other companies because I don’t want to seem like I’m promoting one over the other, but if you do the math of cost/day of treatment mindbloom is charging you $30/day while other companies will charge between $4-$15/ day. A month of twice weekly ketamine doses costs about $80 from a compound pharmacy. Don’t pay over $1000 per month for them to keep being a Marketing empire.

October 21, 2025
Unprompted review
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Rated 1 out of 5 stars

MINDBLOOM HURTS NOT HEALS

I feel called to share my experience with Mindbloom to help prevent others from going through what I went through. What began as hope for healing quickly turned into a series of harmful, negligent, and deeply frustrating encounters.

Mindbloom mishandled my care at multiple levels:
• Repeated Errors in Medication Delivery: My ketamine was shipped to the wrong address not once, not twice, but three times—even after I had corrected the address in writing. This is not only negligent but dangerous, considering ketamine is a controlled substance.
• Gaslighting and Lack of Accountability: Instead of taking full responsibility, the company repeatedly shifted blame, minimized the harm done, and even canceled my program while we were in the middle of resolving account issues.
• Expired ID and Compliance Concerns: Mindbloom clinicians issued prescriptions under an expired state medical license, which raises serious legal and ethical red flags.
• Financial Disputes and Harassment: I was charged for sessions that were canceled, pressured by staff to continue when I had already declined further services, and harassed with repeated calls despite clear written communication asking them to stop.

What hurt the most was not just the mistakes, but the way they treated me in the aftermath—without compassion, integrity, or accountability. As a patient, I deserved safe, responsible care and respectful communication. Instead, I was left feeling retraumatized by a company that positions itself as a guide to healing.

If you are considering at-home ketamine treatment, I strongly recommend researching other providers who uphold higher standards of safety, transparency, and patient care. Healing is sacred work. Companies that handle controlled substances and vulnerable patients must be held to the highest standard.

My hope in writing this is to shed light on what can happen behind the marketing promises, and to encourage others to protect themselves by asking hard questions before trusting a company with their healing journey.

September 15, 2025
Unprompted review
Rated 2 out of 5 stars

You must be very flexible to use this service

The customer service team is nice but it's hard to get communication. They apparently changed their pharmacy and are having delays. After scheduling an appointment 3 weeks out they still had to cancel it and have no idea when their pharmacy will be able to deliver. I understand things happen but they require a lot from their patients for scheduling and prep but then they don't give the same consideration. I've been trying to get an update for over a week and they still do not know anything.

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Mindbloom opened a door I’d tried to deadbolt for years.

Mindbloom opened a door I’d tried to deadbolt for years. The onboarding was warm, the nasal spray kit arrived fast, and my first two journeys peeled back layers of long-locked sadness. Session three, though, felt rushed—my guide was new and the integration call barely scratched the surface. I still walk lighter, but four stars because the human handoff matters as much as the molecule.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

I recently ordered Ketamine from…

I recently ordered Ketamine from Mindbloom. I used them 3 years ago and it was mostly positive. It helped my depression then, but this time I had a bad experience and it made my depression worse. Either they changed the formula or it's watered down. So I discontinued it and requested a cancelation. In short they billed me a $516 Cancelation Fee for medication I haven't even received. I had already paid $286 originally. So in short I paid almost $800 for 3 bad trips. Additionally I didn't even receive my initial package with necessary BP monitor, mask, etc. I'm 62 years old and this is the worse customer service experience of my life. These people have NO compassion whatsoever. Thanks for the stress and making my health condition worse.

July 24, 2025
Unprompted review
Mindbloom logo

Reply from Mindbloom

Hi William,

Thank you for sharing your feedback. While privacy rules prevent us from discussing individual client details here, we encourage anyone with questions to reach out through our Help Center: help-center.mindbloom.com/en/.

I’m sorry you had a frustrating experience and did not feel supported throughout your program. This is not the level of service we aim to provide, and we take your feedback very seriously.

We understand your concerns and want to clarify a few points. Per our cancellation policy, fees are based on medication shipped—your charge reflects only the cost of the first shipment you received. These terms are reviewed during onboarding and agreed to at enrollment, and our full policy is always available here: https://intercom.help/mindbloom/en/articles/8894531-what-is-mindbloom-s-refund-policy.

Additionally, renewal programs for returning clients do not include the Bloombox kit, as those materials are provided in the initial program.

If you ever decide to revisit treatment in the future, our team would be here to support you.

Best,
Anna G.

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Rated 2 out of 5 stars

Please don't waste your money on this…

Please don't waste your money on this program. Go through an online physician to prescribe your meds. I personally went through them and had horrible experiences. Took them over a week to get medication. Then they offered me 30 dollar credit for my troubles. Laughable. Ketamine is very inexpensive. Decline bloom box. Buy a bp cuff online.

July 6, 2025
Unprompted review
Mindbloom logo

Reply from Mindbloom

Hi Shad,

Thank you for sharing your feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).

We’re sorry to hear your experience didn’t meet expectations. At Mindbloom we aim to provide safe, supportive, and timely care, and we understand how frustrating medication delays can be. Your feedback helps us identify where we can improve our coordination and communication, and we’re actively working on both.

If you have any other concerns or questions, please feel free to reach out to our Care Team directly at support@mindbloom.com. We're here to help.

Best,
Anna G.

Rated 2 out of 5 stars
Verified

Terrible clinical and integration support. You're on your own.

The 'integration' guide didn't do anything and wanted to get off the call as soon as possible so she could check the box. I reached out to the clinical team with side effects and they couldn't answer many of my questions and treated it as if it wasn't a big deal. I had wildly different experiences at the same dose of injectibles, and when I expressed concern about this I was blown off.

June 16, 2025
Mindbloom logo

Reply from Mindbloom

Hi Jeni,

Thank you for sharing your feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).

I'm truly sorry your interactions with your care team left you feeling unsupported especially when the program is designed to support you every step of the way. We take your concerns very seriously and are actively reviewing what happened so we can do better.

If you haven’t already, please schedule a quick check-in with your clinician so we can address your concerns directly. If you need any additional support, please reach out to us at support@mindbloom.com.

Best,
Anna G.

Rated 5 out of 5 stars
Verified

My Mind Blossom because of Mindbloom

The Mindbloom app connecting me 24/7 to resources, ability to leave word with Dustin - clinician and Kate - guide. Receiving a reply within 72 hours. Chat person available always.
The info on Ketamine and how it works
What to expect during a session
The practice of Intention & Integration
Flexibility of being in my own home and with all support systems.
Flexibility to choose my clinician and guide that fits my schedule and specific areas of expertise catered to my needs.
The price that reduces with number of sessions increasing
The auto billing for sessions
Reminders of upcoming session and what I need to complete before.
BloomBox contents high end presentation and components.

June 19, 2025
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Rated 3 out of 5 stars
Verified

I loved the experience but disappointed with being let go and having to wait 6 months to cope with my mental health

I loved the experience. Some things were not clear and it may have been on my end. I misunderstood the times I was supposed to have the sessions and when to check-in with the guide versus the doctor. Unfortunately due to the miscommunication (some of which is completely my fault because of my hectic lifestyle, moving recently and the death of my mother) I now have been discontinued and have to wait 6 months.

June 12, 2025
Mindbloom logo

Reply from Mindbloom

Hi Adam,

Thank you for sharing your feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).

We’re grateful to hear that you enjoyed the experience and found it beneficial. At the same time, we understand how disappointing it can be to have care paused—especially while you’re juggling a recent move and the loss of your mother. We’re truly sorry you’re facing so much at once.

As medical providers, our foremost responsibility is to ensure every treatment remains both safe and appropriate within our structured protocol. At times, that means pausing care until it’s clinically advisable to resume—a safeguard that protects your well-being and ensures you receive the full benefit of the program when you return.

We sincerely hope to be able to support you again when the time is right. In the meantime, if you have any additional questions, need resources, or simply want guidance on next steps please don’t hesitate to reach out at support@mindbloom.com.

Best,
Anna G.

Rated 5 out of 5 stars
Verified

Great deal of help

Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combined with therapy, or is most effective when used with such. It's good for you either way about it, if you're a fit candidate. Maybe melt into yourself. Peace and love, please do well and treat yourself with love.

June 18, 2025
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Rated 5 out of 5 stars
Verified

Exactly what I needed!

Everything from the service/product itself to the interactions on the app and with the team have been wonderful! Exactly what I needed to help me in my journey, and with a superior level of client support :)

June 16, 2025
Rated 5 out of 5 stars
Verified

Definitely 5 STARS

Definitely 5 STARS - this company goes above and beyond with support, tailoring your medication to fit your needs, check ups, groups and so much more than just “another” medication. I was on VA meds for years and now I’m almost to the point where I feel like I don’t need them which is HUGE!

June 2, 2025
Rated 5 out of 5 stars
Verified

Mindbloom is an incredibly well…

Mindbloom is an incredibly well structured thorough and very supportive environment.
This is all very new to me and being able to experience it in the comfort of my own home is highly therapeutic.

June 7, 2025
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Rated 3 out of 5 stars
Verified

Mindbloom is fantastic but the shipping process is a complete nightmare

Mindbloom and their staff have been nothing but fantastic, the only issues have been with the shipping process, which have been plentiful and extremely frustrating. If they could coordinate the delivery of medications better, it would change the outcomes in my opinion, as the amount of frustration, effort and time spent simply to receive the medication has caused significant stress that was meant to be dealt with through this program. Just being completely honest in this review as it genuinely has made me second guess my choice.

June 8, 2025
Mindbloom logo

Reply from Mindbloom

Hi Patrick,

Thank you for sharing your detailed feedback. Privacy rules generally prevent us from publicly discussing individual client experiences, so we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).

We're truly grateful to hear that your experience with our team has been a positive one—your kind words about our team mean a lot to us.

At the same time, we sincerely regret any frustration caused by the shipping issues you’ve faced. We know how essential it is to receive your medication on time especially when you’re showing up for your mental health.

We’re actively working to improve our pharmacy coordination and communication to prevent situations like this from happening again. Your feedback is incredibly valuable in helping us do better.

If you need anything at all, please reach out to us directly at support@mindbloom.com.

Warmly,
Anna G.

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