Merriam Publishers Reviews 38

I would steer clear this company. I paid them $2000 to edit and market my book. The result was me having to edit the whole thing myself after they published it with 115 grammatical errors. They never "aggressively" marketed it for the 4 months like we agreed to. I basically got a cover for my money, and it put on Amazon with almost no sales.

Really glad I chose them. every idea I mentioned was taken seriously. small tweaks were handle quickly and the end result looks clean and easy to navigate. feels like they actually get what I wanted.

They offers a truly professional and supportive publishing experience. their team is friendly, communicative, and dedicated to helping authors bring their stories to life the editing and design quality are best giving each book a polished finish. Overall, they make the publishing journey smooth, reliable and rewarding

Merriam Publishers offers excellent, trustworthy language resources. Their dictionaries are clear accurate and user friendly. Great Quality and helpful customer support Highly recommend!

If I could give this company 0 stars, I absolutely would!
I feel like I was scammed. First, I am due a refund of almost $500 that I have not been given, though they told me 3+ weeks ago that they were going to refund me. They keep making up excuses as to why it has not come through and I have had it!

This company was supposed to edit my manuscript, do a final proof read, do my book cover, and help me to get it into the market. The ONLY thing that was accomplished out of that was my book cover. The manuscript that was supposed to take 3 months took 7 months!!!! My final document NEVER could get formatted correctly as they are working on MS word and not an actual book formatting software! The manuscript that had supposedly been edited and proofread had over 150 grammatical errors in it when I got it back still! After months of going back and forth with them, they would return my file with almost no edits to it!

Finally after several months and being very late, holding up other elements of my business, I pulled the plug, asked for a refund, and went to another company that did an AMAZING job on my final edits and formatting! The book was in the market in no time!

These people are serious amateurs! DO NOT work with them! You will regret it! Not only can they not edit, they also can't do even basic formatting! I am so glad that I went with another company to finally get my book in the market!

Great publishing support with smooth coordination from draft to release. Social media handling was solid and added real value. Overall i get the best what i paid for!

Merriam Publishers delivers quality books with inspiring content and excellent editing.

My book turned out even better than I expected.

The team was very responsive and made sure everything looked perfect before publishing.

Merriam Publishers provided outstanding service throughout the whole process.

Stay away
Anyone publishing a first book - do some research and find another company. Very difficult to communicate with, offered little help. Your book needs to be 100% ready - no advisory offered. Be prepared to pay more with each call. For example, a copyright in the US costs $65. They charged $600 for US and a "Global" copyright which does not exist. Instead of using my email for the US Copyright, they used the email of another company who wanted more money from me - my book was not copyrighted. I am still trying to clean up this mess.

Merriam Publishers assisted with the writing of my book, but then charged me $700 to copyright. They did not copyright and lied to me telling me they could send proof they copyrighted. They never sent the proof and they never copyrighted. As far as I am concerned they stole $700 from me. I would not contract this company for any services. They lie and deceive and have proven they cannot be trusted. They are all foreigners and I have written to ICE. I want to prevent other hard working Americans from being fooled by them. Go to another publisher and check them out thoroughly.

Working with Merriam and Steve was an exceptional experience. Their professionalism, attention to detail, and deep understanding of the publishing process truly brought my book to life. Highly recommended for aspiring authors.

All I have received is a book cover, which I created and corrected several times. My complete story with pictures were sent. Merriam told me in January, the book would be published by my April birthday.
Was told the whole book had been proofread. I found 4 pages of errors with several being AI. I was asked to send all errors to them, rather than access my own story and correct. The pictures and info about each were all mixed up. Have received nothing since gettimg, except a promise of 5/13/2025. I'm just wondering if they are reacting to $500 they charged to my card without permission, which I refused to pay? No working phone number when my credit card com. called. So very disappointed with this my experience. Was drawn by the beautiful web site! Considering all, I want to get my money back!!

Outstanding experience! They handled everything from writing to publishing and even optimized my blogs for SEO. My website traffic was noticeably increased. Fast turnaround and great communication.

This experience felt misleading definitely not what was advertised, fraudulent, and poorly managed.I never received a completed or edited version of the work. While I requested to get a full refund after 6 months the feedback I did receive was sparse ,delayed, & lacking greatly. However for the most part I will say they were no responsive and cost me a great deal of time and money. Communication from the project team was minimal if at all for months. Simple direction was not handled well and the entire operation I would consider fraudulent and non responsive.

The company did a good job with creating covers, though I had to have them correct errors numerous times. We paid several hundred dollars for social media promotions and I was never able to see anything on any social media platform. They sent us AI generated promos that we published on our fb and instagram accounts, but they did nothing to increase our visibility that I could not do myself. Feel we were a victim of false promises. Do not recommend.

My experience with Merriam Publishers was shockingly unprofessional and deeply disrespectful. I explained to Henry that I couldn’t talk on the phone because I’m a full-time caregiver for my mother. Rather than respecting that, he responded with personal insults and condescension.

After politely asking not to be contacted again, Henry sent me a message that was not only unprofessional but outright cruel. He wrote:
“And you don't have the guts to pick up the call and say you are not interested. I have dealt with a lot of freebie seekers and broke people like you, so it's nothing new.”

This is not just bad customer service—it’s harassment. No one deserves to be spoken to this way, especially when setting clear boundaries. I would strongly caution anyone considering working with Merriam Publishers. A business that treats people with such blatant disrespect is not one I can support or recommend.

Well structured editing, and seamless publishing with minor delay.

Merriam Publishers provided satisfactory services with timely delivery, but the editing quality was average and could use more attention.