These guys stayed in constant contact with me to get my account verified. Currently going through the process of my first withdrawal. Will let y'all know how it goes. But so far these guys have roc... See more
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Review summary
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Company details
Written by the company
We offer free-to-play online sweepstakes casino-style games. 🎰 Play like a true Jefe here at JefeBet! 🎰
Contact info
3900 S. Hualapai , 89135, Las Vegas, United States
- help@jefebet.com
- jefebet.com
Replied to 57% of negative reviews
Typically replies within 1 week
I can't believe how fast and helpful…
I can't believe how fast and helpful the team behind jefebet is! By far the fastest responses of any casino site. Very helpful!
Accuses users of violating terms with no proof or evidence
I have been playing this site for a little while. During the time played I have experienced glitches, errors saying I had multiple windows open. Errors saying my account was inactive, yet I still played. Still put my money into their site. I recommended the site to my mother and she has had nothing but problems. She's older so I helped her verify using her phone and her documents. Once she sent in her information they accused her of having someone on her account and sent her a rude email. Even though she did not do what they said, she agreed that she understood. She has had multiple pop ups saying she has multiple windows open and all types of errors but she still continued to play. Fast forward a few days ago she won 385 and cashed out. She played some more the next day and randomly her balance went from a few dollars to around 380 and then it kicked her out. When she tried to log in she got "user not activated." She emailed them and they responded that during her account review (review for what) it was found that she had mock locations and something about enabling locations. My mom is 65 years old. She doesn't even know what a mock location is smh. This site will accuse you of violating terms of agreement with no proof at all. They have not sent her money and she is still locked out of her account. I have 19k followers and growing on Facebook and I would be more than happy to write a review up there. My hope is that they send her money and call it a day. As for now I would steer clear of this site!!!
The verification process was quick and…
The verification process was quick and easy!

Reply from Jefebet
A seamless verification process they…
A seamless verification process they stayed in contact until my account was verified

Reply from Jefebet
Please don't ignore the 1 star reviews🤦♂️
If you're not waiting weeks for a withdrawal redemption you're left with these garbage games. I figured the redemption process was gonna take 10 years so I just decided to take the daily bonus($0.20). I went from $0.20 to four dollars to $80 and I played unimaginably slow once I hit $80 because they're stuck in the past and the minimum redemption is 100 which is weird it's 2025 you think that they'd stay up-to-date with other competitors but they're not, and what do you know? I go from $90 back down to zero. It's almost as if they're baiting me to deposit. I hate casinos like this if they're willing to do that to me what do you think they're gonna do when you deposit?
Please stay away, genuinely. There are literally 10 casinos with a lower minimum redemption, 100 more games, and they don't do weird shit like this.

Reply from Jefebet
Fun and legit
Fun and legit! Easy verification process and very quick. Highly recommend over all other casino sights I have played.

Reply from Jefebet
Incompetent Verification Team
Since the end of August I have been trying to verify my account here before I play or make any purchase. After the normal process that never fails any other sweeps site, I am accused of account sharing and that the verification process was done by someone who is not the rightful account holder.
I made the account, for myself, and was never even able to play due to failed verification. There was no such account sharing. I literally sent them MY ID a picture of MY FACE with my name for my personal use on JefeBet.
This process was repeated manually a 2nd time and support said my account would be verified after that, as long as I agreed to understand ToS and no account sharing, which I never did.
Days go by, it is now October 21st and instead of verifying me, they send the same warning with this time a *final warning* subtext to stop account sharing even though I was never able to play ever on my own account as myself. Joke of a site and joke of a support!!

Reply from Jefebet
Top tier!
Lots of slots to choose from, quick verification process and email support. Daily bonus and coin discounts. Fun casino to explore and experience.

Reply from Jefebet
I just found Jefebet and started…
I just found Jefebet and started playing and I'm so excited I did. I won right away and was not verified but the great jefebet team helped me get verified so I could submit my redemption request. It has been a great experience so far.

Reply from Jefebet
Whatever you deposit is as high as you…
Whatever you deposit is as high as you will get
Verification Issue Resolved
Encountered an issue with verification, and emailed them after I found it my status was pending for 1 week. Support looked into the issue right away and was able to give me a clear answer of what was needed. After I sent them the remaining documents, they resolved the issue immediately. 10/10 for customer support.

Reply from Jefebet
Verification and Redemption
Ran into issues during the verification process. Shot them an email and their employee Juan handled my case quickly and efficiently, ultimately making the process smooth and timely. I submitted a redemption request and will update my review if I hit any snags during that process! But overall, I am satisfied so far!

Reply from Jefebet
Maria
Maria
Tatiana.O
Adam.H
. Jeeeeez. These 3. Jefebet is lucky to have them, best customer service I've ever had anywhere hands down.
Have played thousands Have won thousands.its a casino so the most you can expect is customer service and this is of the highest tier.

Reply from Jefebet
They have an extensive verification…
They have an extensive verification process and somewhat sarcastic support team, but all together they are an honest casino.

Reply from Jefebet
Not upfront about the amount of information needed
Not upfront about all the needed information to be fully verified. I became frustrated after providing all information asked just to be sent another email requiring more information from me? Not okay or necessary! Allow me to decide if I want to continue based upon the requirements stated in the beginning. Not 3 documetns along with a photo selfie later requiring “hand written” documentation? No thanks, had I known that I wouldn’t have sent all the other information and carried onto a different site. Not satisfied at all!!

Reply from Jefebet
Don't even remember when I won enough…
Don't even remember when I won enough to redeem. So dead that it is not exciting to play. Avoid this garbage place
Great service
Great service! Very prompt and efficient customer service! I’m very pleased with my experience with the support team!
Thanks,
G. Brooks

Reply from Jefebet
Customer service
I was having a problem verifying since I had recently moved and my information changed. I received quick helpful service getting verified. Thank you for the great service!

Reply from Jefebet
Fun games
Fun games, quick payouts and the best customer service ever

Reply from Jefebet
Jefebet was thourough but patient with…
Jefebet was thourough but patient with me through the verification process. I am enjoying the games as well

Reply from Jefebet
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