Green.dk - Brugte iPhones med 3 års garanti Reviews 188

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4.2

Cell Phone Store•3 Locations

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Green.dk er en specialiseret virksomhed, der fokuserer på køb, salg og genbrug af iPhones og iPads. Vores mission er at give brugte enheder nyt liv ved at tilbyde kvalitetsprodukter til attraktive priser, samtidig med at vi fremmer bæredygtighed ved at reducere elektronikaffald. Hos Green.dk opkøber vi brugte iPhones og iPads, som gennemgår en grundig proces udført af vores certificerede teknikere for at sikre høj standard for kvalitet og ydeevne. Vi tilbyder en bred vifte af brugte enheder, alle med en omfattende garanti for at sikre kundetilfredshed. Vi tilbyder også reparationstjenester for iPhones og iPads. Vores erfarne teknikere håndterer alt fra skærmskift til mere komplekse reparationer, alt sammen udført med premium reservedele og hurtig service. Green.dk er dedikeret til at levere en fremragende kundeoplevelse. Vi tilbyder hurtige reparationer, ofte afsluttet inden for få timer, og vores kundeservice er altid klar til at besvare spørgsmål og yde support. Ved at vælge Green.dk bidrager du til en grønnere fremtid. Vi arbejder aktivt for at reducere miljøpåvirkningen ved at forlænge levetiden på elektroniske enheder og mindske behovet for nye ressourcer. Vores engagement i bæredygtighed gør os til et ansvarligt valg for både privatpersoner og virksomheder, der ønsker at gøre en positiv forskel.

Contact info

Østerbrogade 140, 2100, København Ø, Denmark
51511511
refurb@green.dk
green.dk

4.2

Great

188 reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

Locations (3)

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Roskilde

Algade 34, 4000 Roskilde, DK

4.3

(12)

København K

Købmagergade 59, 1150 København, København K, DK

4.2

(43)

Østerbro

Østerbrogade 140, 2100 København, København Ø, DK

4.1

(43)

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Jul 27, 2025

Good used iphone 14Pro

It took a while for my iPhone 14 Pro to arrive, but after calling and sending emails, I received it on the 6th day. I picked it up at the store and received a case and a protective glass. It was worth the wait. Now, only time will tell if buying a used iPhone was a good choice. Yes, I recommend visiting the store; good service...

July 27, 2025

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jul 28, 2025

Hi António,

Thank you for sharing your experience! We’re sorry it took a bit of time before you received your iPhone 14 Pro, but we’re glad it was resolved after you got in touch with us. It’s great to hear that you were happy with both the case and the screen protector – and that the wait was worth it in the end.

Thank you for the recommendation and the kind words about the service in the store – it truly means a lot to us!

Best regards,
CSA – Green.dk

Jul 11, 2025

Over the moon with green refurb 🍀

I have never experienced this quality of customer service! Such a nice experience from start to finish, very highly recommend to anyone looking for the best devices at unbeatable prices and quality!! I love the 3 year guarantee 🌟 I will for sure be back.

July 11, 2025

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Updated Jul 15, 2025

Hi Kieran,

Thank you so much for your amazing review! 🌟 We’re absolutely thrilled to hear that you’re “over the moon” with your experience — that’s exactly what we aim for. 🍀💚

Best regards,
CSA - Green.dk

Jan 21, 2025

The iPad looks like new

The iPad looks like new, seems to works properly and I loved the packaging, very professional

January 21, 2025

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Feb 10, 2025

Hi Camilo,

Thank you for your kind words! We’re happy you’re satisfied with your iPad and the packaging. Enjoy your device!

Support
Green.dk

Dec 6, 2024

deliverry

DISAPPOINTED ,DISAPPOINTED

December 2, 2024

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jan 6, 2025

Dear George. We have tried to contact you and get more informations about you and your order, which we simply can not find. We do not want any of our customers to be disappointed but it is hard for us to help you if you do not reach out to us. Please email us at refurb@green.dk so we can help you and make you happy again :-)

Updated Sep 18, 2024

Customer Service

I expressed dissatisfaction with my order, and they responded with an apology and a generous goodwill gesture to resolve the matter.

September 12, 2024

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jun 26, 2025

Hi Henry,

Thank you for sharing your experience. We’re glad we could address your concerns and find a satisfactory solution. Your feedback helps us improve and continue delivering great service.

If there’s anything else we can assist with, please don’t hesitate to reach out.

Best regards,
CSA - Green.dk

Jan 25, 2024

Fast and professional service

Came in before closing hours with a defective 15 pro camera module, which fortunately was covered by Apple’s warranty. Phone was diagnosed same day, parts ordered the next, and ready to be picked up the day after that! Friendly staff and tidy store. Highly recommend the store in Roskilde.

January 25, 2024

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jul 10, 2025

Hi Nicholas,

Thank you so much for your kind words! 😊

We’re glad we could help you quickly with your iPhone 15 Pro camera issue, and that you had a great experience with our team in Roskilde. Your recommendation means a lot to us! We look forward to assisting you again whenever you need. 📱✨

Best regards,
CSA - Green.dk

Dec 8, 2023

I had a problem with the charger

I had a problem with the charger, went to the store and they solved it in 5 mins, super fast and super easy. Really nice people too.

December 8, 2023

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jul 10, 2025

Hi Rafael,

Thank you for your great feedback! 😊

We’re happy to hear that we could solve your charger issue quickly and easily. It’s awesome that you had a good experience with our team. We’re always here to help! ⚡👍

Best regards,
CSA - Green.dk

Nov 11, 2023

Fantastic People

Fantastic People! I Can only recommend Them.

November 11, 2023

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jul 10, 2025

Hi Peter,

Thank you so much! 😊

We’re thrilled to hear you had a fantastic experience with us. Your recommendation means a lot! 🙌✨

Best regards,
CSA - Green.dk

Aug 21, 2023

Viktor was super nice and helped me fix…

Viktor was super nice and helped me fix my MAC 2015.
I bought a refurbished mac at another brand and I had a couple of issues. The brand were I bought the computer could not assist me but luckily Viktor helped me and was very very patient. It was not easy but he did not stop until he found a solution.

Thanks Viktor!

August 18, 2023

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jul 10, 2025

Hi Nicole,

We’re really glad Viktor could help you with your Mac and that his patience and dedication made a difference. We’ll be sure to pass on your thanks to him. Thanks for choosing us, and we’re always here if you need anything else! 🙌💻

Best regards,
CSA - Green.dk

Jun 23, 2023

Mo helped me a lot

Mo helped me a lot! Huge thanks

June 23, 2023

Unprompted review

Jun 12, 2023

Very helpful service

Very helpful service, popped in and they were able to help me straight away.
Thanks!

June 12, 2023

Unprompted review

Jan 11, 2023

Super fast service!!!

Super fast service!!!

I got my MacBook Pro screen replaced in 3 days which i didn't expect that when other Authorised said 2 weeks.

Highly recommended

January 2, 2023

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Jul 11, 2025

Hi Ovidiu,

Thank you so much for your feedback! 😊

We’re really glad we could help you get your MacBook Pro screen replaced faster than expected. Your recommendation means a lot to us — we’re always here if you need anything again! 🙌💻

Best regards,
CSA - Green.dk

Sep 29, 2022

MacBook problem

I brought my laptop as it didn't power on suddenly. The staff was very kind and responsive. They double checked my laptop before handing it back to me. Finally, there was nothing wrong with it but they were very friendly and helpful. I can only recommend this store.

September 29, 2022

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Oct 11, 2022

Dear Markos,

Thank you so much for your review. We are always very happy to help and give good feedback.

We look forward welcoming you back.

CSA 
Green Support   
www.green.dk  

70 34 56 70  
hej@green.dk

Dec 4, 2021

Top professionelle

Flinke, top service og super professionelle. Man er i gode hænder hos Green. Gælder både Kbh og City2.

December 4, 2021

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Dec 29, 2021

Kære Rune,

Tak for din anmeldelse. Det værdsætter vi. Vi har nu rykket afdelingen i City2 til Roskilde men du vil alligevel altid være velkommen begge steder!

Mvh.

Ravi
CSA - Green Support

www.green.dk
70 34 56 70
hej@green.dk

Jul 16, 2021

Trustworthy

Fast, excellent service, trustworthy and good prices.

July 16, 2021

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Oct 21, 2021

Kære Iben,

Tak for din anmeldelse. Vi er glade for, at du har haft en god oplevelse hos os.

Green.dk
70345670
hej@green.dk

Jul 15, 2021

Great

Professional and fast service. Will come again

July 15, 2021

Unprompted review

Reply from Green.dk - Brugte iPhones med 3 års garanti

Oct 21, 2021

Hi Evelina,

Thank you for your kind words. You are always welcome at Green!

Green.dk
70345670
hej@green.dk

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