Feelgorgeous Reviews 171

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Firstly how carefully and beautifully the product had been packaged! Was not expecting that much care to detail at all lovely surprise! Also the products arrived in a lovely matching tin box. I have o... See more

Rated 5 out of 5 stars

I didn’t know of any negative reviews until now! I ordered a new fenty beauty lipstick ( my favourite colour) it arrived quickly, I have no complaints. Probably will order again

Rated 1 out of 5 stars

Have placed an order two weeks ago, but no delivery as yet. Order status remains “unfulfilled” on account, however money has already been taken for item. Tried contacting several times via email (phon... See more

Rated 1 out of 5 stars

I ordered a Hugo Boss gift set for my partner and it never came. I emailed them for them to keep saying ‘lost in transit’ they then sent another one out apparently and it also got lost in transit. The... See more

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2.9

Average

TrustScore 3 out of 5

171 reviews

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Rated 1 out of 5 stars

I ordered 2 perfumes on 16/04 and was…

I ordered 2 perfumes on 16/04 and was advised a 1 week ship time. I received 1 perfume a week later. On the 26/04 I emailed Customer Services to ask about the 2nd perfume. The automated reply advised I would receive a response within 3 working days. Now 5 days and still no response. The customer services telephone number just immediately cuts you off. They have taken my money but no perfume!

May 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs!

Don’t not use this company they take your money and don’t send the goods! I have been trying to sort out an order I placed in March and I never received the goods and I have been promised a refund time and time again. I have now raised a fraud claim with my bank to try get my money back. It’s the hassle of it all. Hate to see people treated like this. Avoid at all costs!

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Totally Disgusting & Useless!!!

Totally disgusting and beyond useless! I certainly won't be using this joke of a company anytime soon. The order took three weeks to arrive, only after stating the opposite. Having to send an email, after showing my frustration and annoyance, it was ignored. No apologies. Then, within a few days, my order finally arrived, with no acknowledgement or receipt within the package!

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Scam artists

Ordered a perfume at the start of March. Never arrived. Emailed and they told me they can see there were experiencing delays is dispatch would be with be within the week. Didnt arrive. Emailed again, told me there were difficulties in transit and would send me another straight away to be with me within 48 hours. Didn't arrive. Emailed again with their apologies and told me they would refund the money. Guess what, no money received back.

DO NOT WASTE YOUR MONEY OR YOUR TIME ON THESE SCAMMERS.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!!!

Do not order from this company!!!! I placed my order and after waiting for 4weeks nothing has been received, even so I was promised they’ve resent my parcel.
They’ve issued a refund 5 weeks ago and I still haven’t received my money back.
Emailed customer service multiple times, but no one is responding now.

March 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Very bad customer service and no order received

Have placed an order two weeks ago, but no delivery as yet. Order status remains “unfulfilled” on account, however money has already been taken for item. Tried contacting several times via email (phone number provided doesn’t work), but no response at all. Reasonable priced, but no customer service whatsoever. Avoid!

April 16, 2024
Unprompted review
Rated 4 out of 5 stars

Communication could be improved, but good product for price!

I ordered a gift for my partner two weeks ago. After one week it still hadn’t arrived so I emailed the address and provided my order number. I didn’t get a response, but the product was shipped the next day and I received it today. So I guess - great products, great prices, just be prepared to wait for delivery for quite some time.

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

Order number FG14147

Order number FG14147. I made this order for a fragrance, a week later was still pending, touched base, received reply that this item was not in stock but will be with me by the end of the week. Didn't happen! I've contacted my card company, they've refunded me the money no issue, however a month later I receive the fragrance from this guys(unwanted now as you can imagine) of course the money are taken again back from my bank account. Delivery made by the carrier in an unauthorised place, parcel nowhere to be found (stolen). I have contacted this Feel Gorgeous via email 3 weeks ago with follow-up weekly but there's no response. Also their phone nu ber is always disconnected. Be aware, it's your money and time but, Never Again!

February 9, 2024
Unprompted review
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