Previous very happy customer- wanting to order more, but they have been out of stock for a while now
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Love everything about this shower gel. The sustainability aspect as well as just lovely shower gel. I've tried both fragrances and preferred the cedarwood, peppermint and hibiscus. Waiting on the rest... See more
Verified
I love everything about Ethosa - from the strong moral company ethos and the helpful and friendly team, right through to the divinely smelling Cedarwood & Peppermint & Pink Hibiscus dry skin body wash... See more
Company replied
Verified
This is hands down the best body wash I've ever used! From the moment you open it, the scent is absolutely amazing, and it leaves my dry skin feeling so nourished and soft. The refillable feature is a... See more
Company replied
Company details
Written by the company
ETHOSA is a waterless personal care company on a mission to reinvent the shower category with products in powder form. It’s time for the last bottle of body wash you’ll ever need! Say goodbye to single-use plastic and shipping water, and hello to ETHOSA: a plant-based, refillable body wash solution that’ll turn your bathroom into a spa. Using only the fewest potent all-natural ingredients possible and unique fragrances, the powder-to-gel formulas are tailored to individual skin needs (and leave you smelling like a damn dream, every day). Certified vegan, cruelty-free and free from sulphates, parabens, and synthetic colourings, it is the all-natural body wash solution your skin and the planet have been waiting for!
Contact info
86 - 90 Paul Street, EC2A4NE , London , United Kingdom
- hello@ethosa.co.uk
- ethosa.com
4.4
Excellent
161 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Very helpful representative
Very helpful representative. I wanted to change from subscription to bulk purchase so she sorted this out for me and ensured I got 10% discount.
January 2, 2024
Reply from ETHOSA
Thank you for sharing your wonderful experience with our customer service, Anne. Providing great service is our utmost priority, and it's truly rewarding to hear your positive feedback, all while delivering effective all-natural body washes that you can refill forever. Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Verified
Reply from ETHOSA
Thanks so much for leaving us this great review and for being a part of our journey, Sarah. We're glad to read that you're enjoying using our natural body wash. Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
A surprisingly lovely experience!
I received my Ethosa dispenser and soap on time, and have since used both sachets provided with the sponge. The eucalyptus and citrus is especially pleasing as a scent.
As my partner and I travel, it's important to use soaps that are not wrapped in plastic and re-fillable that also passes through airports easily. We would definitely recommend and will be purchasing again.
December 18, 2023
Unprompted review
Reply from ETHOSA
Thanks so much for leaving us this brilliant review, Laurence! We are super pleased to hear, that you and your partner enjoy using our natural body washes and that you appreciate our plastic-free concept. Great to have you as part of our journey! Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Great product, recommended!
Great service, prompt delivery. Super smart reusable dispenser. Power easily mixed with water and becomes creamy shower gel, that smells wonderful and lovely on the skin, not drying like soap. Fab idea from an environmental perspective. Easy to repurchase and lightweight to transport. Definitely recommend! Thanks!
November 20, 2023
Reply from ETHOSA
Thanks a million for your fantastic review, Charlotte! We are super pleases to hear, that you appreciate all the different aspects of ETHOSA - from an environmental, but also product quality perspective :-) Amazing to have you as part of our journey! Always feel free to reach out with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
I love this product
I love this product, zero waste package delivered at letter box, just need to add water and great shower.
November 20, 2023
Reply from ETHOSA
Spot on! Could not have described ETHOSA's eco-friendly body washes in a more accurate way 😂 Thanks so much for leaving us this review & for being part of our journey, Luca! Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Verified
Repeat refill order
I have ordered refills from Ethosa several times now. I love both the scents and am alternating between them. My skin is very sensitive but I don't get the dry itchy feeling that many shower gels give me.
The refill bottle is holding up well to daily use and looks just as nice now as it did brand new.
I definitely plan to continue using this fantastic product.
October 23, 2023
Reply from ETHOSA
That's just a PERFECT review :-) Thanks so, so much Sandra. We worked very hard on developing formulas, that actually help with individual skin conditions always are over the moon when people from our community reach out to tell us, that it works well for them - That's why we started ETHOSA. Thanks so much for being part of our journey!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Great web site and excellent products
Great web site and excellent products. Super quick delivery as well.
October 30, 2023
Reply from ETHOSA
Hi Helen. Thanks for your nice review. We do indeed try very hard to dispatch all orders still on the same day and deliver within 48 hours max. It's always great to see, that our efforts are being noticed and appreciated! Thanks so much for being part of our journey.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Excellent product!
Excellent product!
Recyclable paper sachet, contains powder, which makes a really good quality shower gel.
Smells lovely. Makes my skin clean and feel great.
October 2, 2023
Reply from ETHOSA
Thanks a lot for your review, Janet. It's always amazing to see, when people from our community feel like sharing their ETHOSA experience with others. If you should ever have any questions, please don't hesitate to get in touch with us directly. Thanks for being part of our journey!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
I have exceptionally dry skin which…
I have exceptionally dry skin which means when I shower or have a bath it is dry and I shed skin excessively for days . I am amazed , this did not happen when I used your product
September 21, 2023
Reply from ETHOSA
Hi Susan. Really, really good to hear, that our natural body wash works well for you. We have worked very hard on the formulations, especially the ones for dry & sensitive skin and we always over the moon to hear from our community with such positive feedback. Thanks for being part of our journey and always feel free to reach out with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Verified
My favourite shower gel 🌟
When I first mixed the powder with water I was seriously questioning what I had bought. I thought it would be watery and lacking in fragrance. How wrong I was. It’s the perfect consistency, exactly like ‘normal’ shower gel/crème. The scent is strong but not overpowering. In fact, I love it. No more wasted plastic bottles and a gorgeous shower experience. I highly recommend Ethosa.
September 22, 2023
Reply from ETHOSA
Thanks so, so much for your transparent review, Sue. Indeed, the concept of waterless personal care is new for many people and it's just normal to be a bit skeptical at first :-) But we are super pleased, that you enjoy using our natural body washes. Great to have you as part of our journey! Please always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Lovely design, great to use, but not sure about smell
I liked the design of the bottle on opening my pack. I didn't like the smell of the lemon mix - I thought it smelt cheap and overpowering. I also found that by putting the pump unit on the container to shake up the mix, the pipe got blocked by undissolved powder. Use the bottle cap instead next time.
I like the texture of the body wash - don't need very much and just the right amount of lather. I didn't like the lemon scent staying on my skin for hours after the first wash, but it seems to have calmed down since first mixing and is now nicely discreet. I've ordered the cedar mix to see if I prefer the smell. If so, I'll be a convert.
October 4, 2023
Unprompted review
Reply from ETHOSA
Hi Richard. Thanks a lot for leaving us this review. The feedback regarding the cap is actually really useful and we will include it in our communication as it might help other customers, too. We are looking forward to hearing your thoughts about the mint, cedarwood, hibiscus fragrance. We personally absolutely love it! Always feel free to reach out with any questions you might have and thanks for being part of our journey.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
I love this shower gel…
I love this shower gel that starts as powder! Amazing to be part of the eco set!! The shower gel, on e made up is lovely, lathers well and doesn't dry my skin out.
September 18, 2023
Reply from ETHOSA
Hi Kate. Thanks so much for your fabulous review :-) We are super pleased to hear, that you enjoy using our natural body wash! We have indeed spend a lot of time developing our formulas for individual body skin needs, in order to make sure, that also customers with dry or sensitive skin find the perfect product. Thanks for being part of our journey -Never hesitate to get in touch in case you should have any questions.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Great customer service
Great customer service, communication and I love my body wash. Fits all our family needs.
August 28, 2023
Reply from ETHOSA
Thanks a million for your review, Elizabeth! We are super pleased to hear, that you and your family are enjoying our natural body wash :-) If you should ever have any questions at all, please don't hesitate to reach out to us.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Disappointing!
I was very excited when I read about Ethosa and thought it a great way to cut down on plastics. However, I do not like the smell of the dry skin shower product as it does not remind me of a spa but instead, I associate the eucalyptus smell with having a cold!!! (A personal preference I know). Also I decided to invest in a sponge to use with the shower gel, (quite an expensive mistake). When it arrived it had a split in (so I don't think it will last that long) and it's tiny, so it keeps dropping from my hand onto the floor as there's not enough to get hold of.
UPDATE 14/09/23 Still not heard from Ethosa about replacing/refunding my sponge. Think I'll just put this one down to experience!!
August 1, 2023
Unprompted review
Reply from ETHOSA
Hi Roger. Thanks for leaving us this review. We are always keen to hear as many different pieces of feedback as possible in order to keep developing and improving where we can. It's a shame to hear, that the eucalyptus & citrus scent is not for you - but luckily, we have a second one, which is very different :-) Sounds like the sponge you received had a defect. We will get in touch via email to send out a replacement.
Please always feel free to reach out with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Hi Roger. Unfortunately, we don't have an order in our system with the name you are using here. If you could share your order number or email address you used, we will be in touch straight away. That's the only reason the team could not reach out, yet. We are more than happy to offer a replacement as we stated before :-)
Verified
Can’t wait to start my Ethosa but…
Can’t wait to start my Ethosa but trying to use up surplus products first!
July 25, 2023
Reply from ETHOSA
Exciting times... :-) We are very much looking forward to hearing how you like your new natural body wash after you tried it. Great to know, that you are happy with our service so far, Elizabeth.
Always feel free to get in touch with any questions you might have!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Great product!!
Shower gel smells better than I expected. Can’t wait for more products to be released :)
July 16, 2023
Reply from ETHOSA
Thanks for leaving us your review! We are delighted to hear, that you like our natural body washes :-) Of course, we will keep you posted about all new launches. Always feel free to reach out with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
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No more waste …
With tradition shower gels I watched 75% of product slip off my hand and go down the plug the waste was appalling
This shower gel remains in my cupped hand while I wash my skin definitely less waste and a lovely perfume
Very good product
July 21, 2023
Unprompted review
Reply from ETHOSA
Thanks a lot for leaving this review, Colin! We are glad to hear, that you enjoy using our natural body wash :-) Always feel free to get in touch with any questions you might have!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Reply from ETHOSA
Thanks a lot, Penny! We are trying hard to provide the best possible customer service and have put a lot of effort into developing our natural products :-) Great to have you as part of our journey and always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Love the idea of not having to buy water when purchasing shower gel!
Easy to use powder shower gel. Lovely fresh smells. Gel leaves skin feeling soft smooth and refreshed
May 21, 2023
Reply from ETHOSA
Thanks so much for leaving us this review, Penelope! We are very happy to hear, that you like our natural body washes :-) They are indeed super easy and quick to mix and are a great step towards making a more positive impact. Thanks for being part of our journey and always feel free to reach out with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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