Previous very happy customer- wanting to order more, but they have been out of stock for a while now
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Love everything about this shower gel. The sustainability aspect as well as just lovely shower gel. I've tried both fragrances and preferred the cedarwood, peppermint and hibiscus. Waiting on the rest... See more
Verified
I love everything about Ethosa - from the strong moral company ethos and the helpful and friendly team, right through to the divinely smelling Cedarwood & Peppermint & Pink Hibiscus dry skin body wash... See more
Company replied
Verified
This is hands down the best body wash I've ever used! From the moment you open it, the scent is absolutely amazing, and it leaves my dry skin feeling so nourished and soft. The refillable feature is a... See more
Company replied
Company details
Written by the company
ETHOSA is a waterless personal care company on a mission to reinvent the shower category with products in powder form. It’s time for the last bottle of body wash you’ll ever need! Say goodbye to single-use plastic and shipping water, and hello to ETHOSA: a plant-based, refillable body wash solution that’ll turn your bathroom into a spa. Using only the fewest potent all-natural ingredients possible and unique fragrances, the powder-to-gel formulas are tailored to individual skin needs (and leave you smelling like a damn dream, every day). Certified vegan, cruelty-free and free from sulphates, parabens, and synthetic colourings, it is the all-natural body wash solution your skin and the planet have been waiting for!
Contact info
86 - 90 Paul Street, EC2A4NE , London , United Kingdom
- hello@ethosa.co.uk
- ethosa.com
4.4
Excellent
161 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Quick delivery of a great eco product
Quick delivery of a great eco product, no plastic & add the water yourself.
July 1, 2024
Reply from ETHOSA
Thank you so much for sharing your feedback, Dianne, and for being a part of our ETHOSA family. Please always feel free to reach out with any questions!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Verified
I already am a convert to Ethosa and…
I already am a convert to Ethosa and love the scents of their body washes. But I recently had to contact their customer care team via email. They were so helpful, friendly and prompt at sorting out my issue.
I would highly recommend this product.
June 20, 2024
Reply from ETHOSA
What an amazing review, Fiona. Thanks so much for sharing. Your words literally made our day! Thanks for being a part of our ETHOSA family and please always feel free to reach out with any questions!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Reply from ETHOSA
Thank you so much for leaving us such a great review, Phil. We're so pleased that you enjoy using our body wash and find that it lasts long! Thanks for being a part of our journey and please always feel free to reach out to us with any questions.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Reply from ETHOSA
Thanks so much for leaving us such a nice review, Kate. We are truly grateful to count you as one of our loyal customers 🤩. Always feel free to get in touch with any questions you may have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Fantastic product
Fantastic product. I love the idea behind the brand and the love the scent! The gel has a luxurious feel to it and the scent is strong without being too over powering. Definitely recommend.
April 2, 2024
Reply from ETHOSA
Thanks so much for such a great review, Samuel. We're delighted to read that you enjoy our body wash so much and are thrilled to count you as part of the ETHOSA family! Please always feel free to reach out to us with any questions.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Verified
Looks good but not used it yet
April 2, 2024
Reply from ETHOSA
Thanks so much for your review, Susan. We're glad to read that you like the look and feel of our body wash, and we look forward to reading your thoughts once you try it. Welcome to the ETHOSA family and please never hesitate to reach out if you have any questions at all!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Reply from ETHOSA
The perfect review 🤩 Thanks so much for sharing your thoughts. We're thrilled to count you as part of the ETHOSA family! Please don't hesitate to reach out if you have any questions at all!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Product excellent but oh so expensive
I bought the starter pack. I really like the product, both concept and quality and fragrance, but I think it is very expensive for what it is. I went back to buy the years refill pack and it works out at £4.99 per refill as there are only 10 in a pack. I expect it to be more than the £1 Radox ones you can get at the supermarket, but not by quite so much. Conscience telling me I should but wallet saying no!! Conscience has won out and I have purchased the annual refill pack as I did get a further 10% new customer discount which swayed me.
March 21, 2024
Reply from ETHOSA
Thank you for sharing your honest feedback, Anne.
We appreciate that our price point may be slightly higher compared to other supermarket body washes, but we want to highlight a few important points. Firstly, our bottle contains 400ml of product, not the standard 250ml, so one refill goes a long way. Additionally, our products are crafted from 100% naturally-derived ingredients and maintain a premium quality standard, free from any harmful additives and presented in sustainable packaging. Lastly, we offer free shipping on all orders.
We sincerely appreciate your continued support and loyalty to our brand. Your satisfaction is our priority, and we're delighted to have you on this journey with us. Please don't hesitate to reach out if you have any questions.
With love and suds,
The ETHOSA Team
Verified
I've changed my address several times…
I've changed my address several times on the platform and Ethosa keep sending my item to my previous address. It's happened for the past four months
March 18, 2024
Reply from ETHOSA
Dear Anthony,
We're genuinely sorry to hear about your experience, particularly since we could have resolved this promptly if you had contacted us via email. To prevent this from happening again in the future, we'd like to kindly ask that you email us at hello@ethosa.co.uk with your updated postal address. Rest assured, our team will address this matter immediately.
In the meantime, we appreciate your continued support as part of our journey.
Please never hesitate to reach out if you have any questions at all!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Verified
Beautiful sustainable brand!
Beautifully packaged, sustainable and gorgeous feel on my skin!
March 6, 2024
Reply from ETHOSA
Thank you so much for sharing your feedback, Mrs L. We're so pleased to read that you enjoy all aspects of our body wash and we're thrilled to count you as part of the ETHOSA family! Please don't hesitate to reach out if you have any questions at all!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Reply from ETHOSA
What a great review, Jane. Thank you for sharing your feedback. We're thrilled to have you as part of our journey! Please don't hesitate to reach out if you have any questions at all. We're here to help!
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Terrible
First one was very nice spa smell all the rest were week and no where near as
Luxury! Can’t skip a delivery or seem to find how to cancel!! I’ve looked everywhere!!! I have e.mailed, just so poor! Worst subscription, especially compared to other easy subscription to cancel or skip a month etc! My free bottle broke within a week! Not worth it at all!! Please don’t get this!!
February 27, 2024
Reply from ETHOSA
Hi Lisa-Marie. We are sorry to hear about your negative experience. That's of course not how we want our customers to think about our products and service.
But to put things into perspective: we have responded to your email WITHIN 5 MINUTES and provided detailed information on how to manage your subscription plan and also offered additional support.
We genuinely don't think, that this review is a fair representation of the service & product quality we provide - especially in comparison to all our other very positive reviews here and onother portals.
We will of course get in touch with you via email in order to send out a replacement for the bottle, which apparently "broke".
Thanks anyway for being a part of our journey - we are always here to support.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Great product
Great product, great creamy lather and lasts a good while. Above all that it’s got no nasty chemicals in it! So no pollution to our amazing planet.
February 20, 2024
Reply from ETHOSA
Thanks for your great review, Lisa. We're delighted to hear that you're enjoying our body wash and experiencing its full range of benefits! 😊 It's great to have you as part of our journey! Always feel free to reach out with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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Great shower gel
Had an Ethosa shower gel subscription for a while now, and it's been great.
Just hoping they're working on a shampoo to go with it!
February 1, 2024
Unprompted review
Reply from ETHOSA
Thanks so much for leaving us such a nice review, Ben. We're really happy to count you as part of the ETHOSA family and we pass on your wish to our R&D team. Stay tuned 🤩. In the meantime, always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Brilliant product
Brilliant product, quick and easy to make the gel up, smells lovely and my skin feels good from using it too. The aluminium bottle looks great too! Feels good to no longer be buying plastic bottles for my shower gel.
January 25, 2024
Reply from ETHOSA
Thanks for leaving us such a brilliant review, Sarah 🤩. We're thrilled to read that you're enjoying every aspect of our concept and product. Thanks for being a part of the ETHOSA family! Always feel free to contact us with any questions.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
GAMECHANGER
Such a great product and idea. Smells amazing, comes beautifully packaged and looks brilliant, total GAMECHANGER
February 8, 2024
Unprompted review
Reply from ETHOSA
Thanks so much for leaving us such a great review, Patrick! We're thrilled to read that you're enjoying everything about our products 😊. Thanks for being a part of the ETHOSA family! Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
A thumbs up from me
Easy to order. Quick delivery with tracking and that could be amended to a day when I was going to be in. Products arrived as described and are lovely to use.
January 22, 2024
Reply from ETHOSA
Thanks so much for leaving us such a great review, Linda. We're thrilled to read that you enjoyed our delivery service and most importantly using our products 😊. Thanks for being a part of the ETHOSA family! Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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No.1 Sustainable showering and bathing brand
A great product from a brand which takes sustainabilty seriously. Love the plastic free approach. Oli is building a gamechanging brand of the future.
February 1, 2024
Unprompted review
Reply from ETHOSA
What a fantastic review! Thanks so much, Rodney. We've put in a lot of effort to create the most sustainable products, and we're thrilled to see our hard work being recognised 😊. Thanks for being a part of the ETHOSA family and please always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Good choice
The shower wash is good and smells lovely. Easy to store spares as they don't take up much room. A lovely reusable pump bottle. And I love that I'm not throwing plastic bottles away month after month.
January 2, 2024
Reply from ETHOSA
Thanks so much for leaving us this lovely review, Mandy. We are very happy to read that you are enjoying using our natural body wash and that you appreciate our plastic-free concept. Great to have you as part of the ETHOSA family! Always feel free to get in touch with any questions you might have.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
Verified
Good, but could be better.
I like the product, however if it was twice the size it is presently it would be incredible. It’s just too small, I love the ethos, but it is difficult to hold and put shower product on as it to my mind small.
December 27, 2023
Reply from ETHOSA
Thank you, Sylvia, for offering constructive feedback on our body Konjac sponge. We're pleased to read your appreciation for its eco-credentials as an all-natural and plastic-free sponge. We also understand that the size is too small for you and have shared your input with our development team. Feel free to reach out with any further questions.
Love & suds,
Your ETHOSA Team
🛁 🌍 🌱
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