Previous very happy customer- wanting to order more, but they have been out of stock for a while now
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Love everything about this shower gel. The sustainability aspect as well as just lovely shower gel. I've tried both fragrances and preferred the cedarwood, peppermint and hibiscus. Waiting on the rest... See more
Verified
I love everything about Ethosa - from the strong moral company ethos and the helpful and friendly team, right through to the divinely smelling Cedarwood & Peppermint & Pink Hibiscus dry skin body wash... See more
Company replied
Verified
This is hands down the best body wash I've ever used! From the moment you open it, the scent is absolutely amazing, and it leaves my dry skin feeling so nourished and soft. The refillable feature is a... See more
Company replied
Company details
Written by the company
ETHOSA is a waterless personal care company on a mission to reinvent the shower category with products in powder form. It’s time for the last bottle of body wash you’ll ever need! Say goodbye to single-use plastic and shipping water, and hello to ETHOSA: a plant-based, refillable body wash solution that’ll turn your bathroom into a spa. Using only the fewest potent all-natural ingredients possible and unique fragrances, the powder-to-gel formulas are tailored to individual skin needs (and leave you smelling like a damn dream, every day). Certified vegan, cruelty-free and free from sulphates, parabens, and synthetic colourings, it is the all-natural body wash solution your skin and the planet have been waiting for!
Contact info
86 - 90 Paul Street, EC2A4NE , London , United Kingdom
- hello@ethosa.co.uk
- ethosa.com
4.4
Excellent
161 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Previous very happy customer- wanting…
Previous very happy customer- wanting to order more, but they have been out of stock for a while now
October 11, 2025
Unprompted review
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where is the stock?
Have a subscription plan, and have tried to contact Ethosa to confirm when they will have stock, all the shower gels are out of stock and have been since early summer. An update would be really useful, especially if there is no likelihood of the stock returning.
July 17, 2025
Unprompted review
Love everything about this shower gel
Love everything about this shower gel. The sustainability aspect as well as just lovely shower gel. I've tried both fragrances and preferred the cedarwood, peppermint and hibiscus. Waiting on the restock.
February 12, 2025
Unprompted review
Verified
Verified
Bottle didn't work.didnt realise they…
Bottle didn't work.didnt realise they expired quickly.couldnt read expiry date blurry.customer service was OK. Sent another bottle.and promised another refill but were out of stock
March 21, 2025
Reply from ETHOSA
Thank you for your feedback, Janice, and we're really sorry to hear about your experience.
As soon as we were made aware of the issue, we responded right away, sending a replacement bottle and offering additional free refills to make up for the inconvenience. While we are unfortunately out of stock currently, we’ll be sure to send those refills your way as soon as they’re available again.
We also appreciate your comment about the expiry date. We're actively working on making the labels clearer and more readable so that future customers don’t face the same issue.
Thanks again for your patience and for giving us the chance to make things right. If there’s anything else we can do in the meantime, just let us know.
With love and suds,
Your ETHOSA Team
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Verified
Very affordable Body wash with a…
Very affordable Body wash with a reusable bottle , I really do love this stuff and the smell is amazing my entire bathroom smells of it . I will definitely be buying again. Thank you .
February 26, 2025
Reply from ETHOSA
Thank you for your feedback, Lorna! We're so glad you love our body wash and its scent.
Thanks for being a part of the ETHOSA family and please always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
The shower gel is lovely but I haven’t…
The shower gel is lovely but I haven’t used the latest delivery yet, in fact I have 2 unopened sachets. I should like to reduce my order.
February 24, 2025
Reply from ETHOSA
Thank you for your kind review, Jane! We're so glad you appreciate using our body wash - Feel free to amend the frequency of your subscription as you wish 😊.
Thanks for being a part of the ETHOSA family and please always reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
Loved everything about my first try of…
Loved everything about my first try of Ethosa - the fragrances are amazing, the sponge is brilliant and the refil process easy, plus it looks lovely in my bathroom - have made it a subscription now and can’t wait to try another fragrance x
February 20, 2025
Reply from ETHOSA
Thank you so much for your lovely review, Nelly!
We're thrilled that you loved your first Ethosa experience, from the fragrance to the easy refill process! It’s amazing to have you as part of our subscription family, and we can’t wait for you to try your next fragrance.
Feel free to reach out with any questions.
With love and suds,
Your ETHOSA Team 💚
Verified
Love the packaging
Love the packaging. Scent is very refreshing. Love the idea behind the brand. Very pleased with purchase
February 24, 2025
Reply from ETHOSA
Thank you for your kind words, Phyllis!
We're delighted to hear that you love the packaging, scent, and the story behind our brand.
We truly appreciate your support and are so happy you're pleased with your purchase!
Thanks for being a part of the ETHOSA family and please always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
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Verified
I love the idea of this the bottle…
I love the idea of this the bottle looks great In my bathroom! However the fragrance I chose smelt unpleasant like a medicinal smell so I wasn't impressed with that
February 18, 2025
Reply from ETHOSA
Thank you for your feedback, Donna! We're so glad you love the bottle and how it looks in your bathroom.
Sorry to hear that the fragrance wasn’t quite what you expected. We do have another fragrance available that you might enjoy, and we’d love for you to give it a try. We’ll send you an email with more details shortly!
Thanks for being a part of the ETHOSA family and please always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
Excellent quality, great for environment and space saving
Excellent quality. Love its eco and storage credentials. So much space saved.
February 3, 2025
Reply from ETHOSA
Thank you for your wonderful feedback, Sally!
We're thrilled to hear you love the quality and eco-friendly design. Enjoy all that extra storage space!
Thanks for being a part of the ETHOSA family and please always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
I love the idea and how quick was the…
I love the idea and how quick was the service, and the cost is great too as well as the aluminium bottle (it’s just great). But can’t really make myself liking the scent. I ordered Cedarwood & Peppermint & Pink Hibiscus. It does not work for me. I will try a different one.
January 30, 2025
Reply from ETHOSA
Thanks so much for your feedback, Anna! We're really glad you loved the concept, service, and bottle. Sorry to hear the scent wasn’t quite right for you; everyone’s preferences are different! We’d love for you to try another one, and if you need any recommendations, we’re happy to help.
Thanks for being a part of the ETHOSA family!
With love and suds.
Your ETHOSA Team 💚
Verified
Good value for money and eco friendly
The deliveries are always prompt and there is minimal packaging (recyclable). I like the lack of waste. Also, delivery is free.
The parcel can be posted through the letterbox, making it very convenient.
January 28, 2025
Reply from ETHOSA
Thank you for your kind review, Emma! We're so glad you appreciate the quick & free delivery of our body wash as well as its convenience.
Thanks for being a part of the ETHOSA family and please always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
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Verified
I like the product
I like the product, it was easy to buy and I love the sustainability aspect
February 3, 2025
Reply from ETHOSA
Thank you so much for your lovely review, Heather, and for being a part of the ETHOSA family.
Always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
Just Love. 💕
I love everything about Ethosa - from the strong moral company ethos and the helpful and friendly team, right through to the divinely smelling Cedarwood & Peppermint & Pink Hibiscus dry skin body wash. Thanks for being such a cool company and producing such a kind product to both the planet and to my skin. It's so gorgeous and luxurious that I'm constantly smelling myself after using it - it really does feel and smell spa-like. And I know this sounds weird but I do actually feel extra clean after using it compared to other products 😅. The water here in Hove is super-hard and I used to be horribly itchy after a shower or bath and my hands were constantly dry, but now that’s all but gone. Keep up the cracking work.
November 4, 2024
Reply from ETHOSA
Wow, your review absolutely made our day, Holly! We’re so happy to hear how much you love ETHOSA.
It’s especially great to hear that our body wash has helped with the effects of hard water, no more itchiness is a huge win! Thank you so much for your kind words and support, it truly means the world to us.
Thanks for being a part of the ETHOSA family, and always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
Very nice.
Ordering all very straightforward and contents well packaged.
Making up with water very simple.
Lovely perfume and nice consistency. Feels fine on skin.
Not sure that one can will last 6 months….two of us using it. Quite likely to repurchase.
December 31, 2024
Reply from ETHOSA
Thank you so much for your lovely review, Sandra!
We’re so happy to hear you found the ordering process easy and are enjoying our body wash’s fragrance and feel on your skin. It’s wonderful to know it’s working well for you!
Usage can indeed vary depending on how often it’s shared, but we’re so happy you’re considering repurchasing.
Thanks for being a part of the ETHOSA family, and always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
Love this product
Love this product. There was an issue with delivery side. But we persevered and got it sorted .. so I finally get to use the product. And now there’s a fight over who’s using what in the shower. 😂😂😂🙈 great product easy to use. And sure it will be taking pride and place in our shower. From now on
December 30, 2024
Reply from ETHOSA
Thank you so much for your lovely review, Ellie & John!
We're so glad to hear that everything got sorted and you’re now enjoying using our body wash. It sounds like it’s already a big hit in your household 😂! And we’re thrilled to know it’s earned a special spot in your shower.
Thanks for being a part of the ETHOSA family, and always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
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Order was quick but no packet of stuff…
Order was quick but no packet of stuff /lotion in the parcel just bottle and scrub . So not used and now thrown away as useless
December 30, 2024
Reply from ETHOSA
Thank you for your feedback, Kieran, and we’re truly sorry to hear about your experience. We’ll be sending out a full replacement to you right away and will also follow up with an email to ensure everything is resolved to your satisfaction.
In the future, please don’t hesitate to reach out to us directly at hello@ethosa.co.uk. We’re always happy to help and address any issues with orders. Thank you for giving us the opportunity to make this right!
With love and suds.
Your ETHOSA Team 💚
Verified
Reply from ETHOSA
Thank you so much for your kind words, Carole.
We're thrilled to hear that you and your daughter are enjoying our body wash. A spa-like experience is exactly what we aim for, so glad it hit the mark 🤩!
Thanks for being a part of the ETHOSA family, and always feel free to reach out to us with any questions.
With love and suds.
Your ETHOSA Team 💚
Verified
Reply from ETHOSA
Dear Jacqueline,
Thank you for sharing your feedback with us. We truly appreciate your thoughts!
We understand that fragrance can be a very personal preference, and we’re sorry to hear that it didn’t meet your expectations. We always strive to offer products that appeal to a wide range of preferences, but we know scent is subjective.
We’re also sending you a separate email to address your concerns further. Please don’t hesitate to reach out if you have any other questions or feedback.
Thank you again for your support, and we hope to continue serving you in the future!
With love and suds.
Your ETHOSA Team 💚
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