Company activity

Updated 22 hours ago

This page gives you a detailed overview of how C W Sellors Jewellers has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: June 2016.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

455

Verified

122

Invited

0

Redirected

9


Total reviews from the past 12 months

586

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How C W Sellors Jewellers got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) C W Sellors Jewellers got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How C W Sellors Jewellers replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 65% of their negative reviews.

C W Sellors Jewellers’s flagging activity

How frequently C W Sellors Jewellers flagged their reviews in the past 12 months

What's a flagged review?

  • C W Sellors Jewellers may flag a review if they think it's in breach of Trustpilot's guidelines.

  • C W Sellors Jewellers selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • C W Sellors Jewellers flagged 27 of their reviews a total of 34 times.
  • 51% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

27

100%

What happened to the 27 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

17

Reviews removed from trustpilot.com

10

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by C W Sellors Jewellers

14

Reviewer resolved the breach of Trustpilot's guidelines

3

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

10

Reviewer didn't resolve the breach of Trustpilot's guidelines

0