Concept Management Consulting Limited Reviews 122

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its reliability, helpfulness, and efficiency. People appreciate the prompt collections, friendly staff, and clear, easy-to-interpret information. Consumers also value the company's punctuality, excellent communication, and the comprehensive documentation provided for safe destruction. The team is described as supportive, accommodating, and always willing to go the extra mile. Reviewers frequently mention the ease of arranging collections and the professionalism of the staff. People also appreciate the company's understanding and flexibility when needing to reschedule. Many customers express their intention to use the service again, recommending it to others for IT disposal needs.

Based on these reviews

Rated 5 out of 5 stars
Verified

We have utilised Concept for WEEE collections at our NHS Trust for a number of years now. Great team and consistently great service. They've always been prompt, efficient, and a pleasure to dea... See more

Company replied

Rated 5 out of 5 stars

Concept picked up the reins as our single point for Digital WEEE and data destruction services just over a year ago. We are a large organisation with over 20000 employees, which necessitates strict... See more

Company replied

Rated 5 out of 5 stars
Verified

A pleasure to do business with this company. Always eager to help and often went out of their way. Pleasant and polite Managers meant an easy all round experience.

Company replied

Rated 5 out of 5 stars
Verified

Concept made the collection and destruction process so easy and were understanding when I needed to re-arrange. The staff member that came to collect the IT equipment was really friendly. The informat... See more

Company replied

Rated 5 out of 5 stars

Great service again from the team at concept, arrived when they said they would, prompt load of the WEEE, and driver was brilliant (Wayne) - I have used concept for the last 10 years, and recently bro... See more

Company replied

Rated 5 out of 5 stars

"Professional, punctual, and efficient in completing the task. There’s a clear reason why the NHS trusts this company—it’s their commitment to detail, responsiveness, and quality of service. Gre... See more

Company replied

Rated 5 out of 5 stars

Our NHS Trust has been using Concept Management for over 10 years. Always easy to arrange collections, reliable, friendly and approachable staff. Never experienced any issues. The whole service is exc... See more

Company replied

Rated 5 out of 5 stars
Verified

We have been using Concept Management for many years now and in that time we have always experienced a very reliable service. Never experienced any issues. The service is always first class.

Company replied

Rated 5 out of 5 stars
Verified

Great service as always! We use Concept frequently to help our customers dispose of unwanted IT kit. They always accommodate our collections and their service is fantastic.

Company replied

Rated 5 out of 5 stars
Verified

Arrived on time, very helpful, didn't take too long loading, friendly manner. Will recommend to others.

Company replied

Rated 5 out of 5 stars
Verified

Always reliable and helpful. Leave everything in good order. Reports that come through after the collections are spot on and very helpful especially for our sustainability department.

Company replied

Rated 5 out of 5 stars
Verified

Planning,collection etc went well. Sean was very helpful. All certificates and documentation required were supplied. Will use this service again

Company replied

Rated 5 out of 5 stars
Verified

Helpful and supportive team. Information provided in a clear and easy to interpret format. Open to suggestions.

Company replied

Rated 5 out of 5 stars
Verified

Brilliant as always. professional, friendly and timely. would recommend concept to anyone with IT disposal needs.

Company replied

Rated 5 out of 5 stars

Great service as always from the professional and friendly team. Mr Darcy is a credit to the team.

Company replied

Rated 5 out of 5 stars
Verified

Prompt collection, friendly staff and al certs provided for safe destruction

Company replied

Rated 5 out of 5 stars
Verified

On time, quick at unloading our WEEE container and really nice people to deal with. Well done.

Company replied

Rated 5 out of 5 stars
Verified

Prompt and efficient service. Would use again for WEEE waste collection/disposal.

Company replied

Rated 5 out of 5 stars
Verified

Professionally collected and disposed off . Awesome company who deliver each time what they promise

Company replied

Rated 5 out of 5 stars
Verified

On time and very professional an overall great service

Company replied

Rated 5 out of 5 stars
Verified

Excellent Service a really helpful company to work with

Company replied

Rated 5 out of 5 stars
Verified

Excellent Service Regular scheduled collections always on time and are accommodating and respond immediately to any urgent requests for additional collections. All disposal documentation is accura... See more

Company replied

Rated 5 out of 5 stars
Verified

Nice easy process, superb management and information supplied within alloted time scale, will definitely use again

Company replied

Rated 5 out of 5 stars

Fantastic company and service, providing our NHS organisation with the confidence and security surrounding our asset disposals. Would recommend them in a heartbeat!

Company replied

Rated 5 out of 5 stars
Verified

Punctual and organised, The guys turn up when expected and removed the equipment in an efficient and organised manner.

Company replied

Rated 5 out of 5 stars
Verified

The customer service, availability and efficiency was amazing as usual. Massive thank you

Rated 5 out of 5 stars
Verified

Concept Management always punctial and excellent communications. Never let us down when organising logistic removal of disposed equipment.

Company replied

Rated 5 out of 5 stars
Verified

Good team helped out and made the job easy. Used them on two job role and they shined on both Thanks team !!

Company replied

Rated 5 out of 5 stars
Verified

Communication, follow-up and paperwork excellent and all worked well, very professional service

Company replied

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Company details

  1. Computer Security Service
  2. Computer Support and Service Company

Written by the company

DATA DESTRUCTION & I.T DISPOSAL Market leaders in computer disposals, IT recycling and secure data destruction. Concept Management provide free of charge WEEE Compliant computer disposals, IT asset disposal and secure onsite data destruction, for both Corporate and Public Sector.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
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1-star


Rated 5 out of 5 stars
Verified

WEE waste all gone (again)

Professionally collected and disposed off .
Awesome company who deliver each time what they promise

September 18, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback Kevin!

Rated 5 out of 5 stars
Verified

Great service

Very fast, professional and efficient service.

September 18, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback!

Rated 5 out of 5 stars
Verified

Professional service

Professional, efficient and friendly service

July 1, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Corrine!

Rated 5 out of 5 stars
Verified

Great service as always

Great service as always!
We use Concept frequently to help our customers dispose of unwanted IT kit. They always accommodate our collections and their service is fantastic.

May 28, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Jade!

Rated 5 out of 5 stars
Verified

RCBC

Prompt, efficient service - friendly too

May 14, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thnks Mark!

Rated 5 out of 5 stars

Consistently superb service

Concept picked up the reins as our single point for Digital WEEE and data destruction services just over a year ago.

We are a large organisation with over 20000 employees, which necessitates strict compliancy and auditing standards from our WEEE supplier. I'm pleased to say that Concept have met or exceeded every requirement so far, and have been consistently reliable and helpful with the service.

May 12, 2025
Unprompted review
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, glad you're happy!

Rated 5 out of 5 stars
Verified

Punctual and organised

Punctual and organised, The guys turn up when expected and removed the equipment in an efficient and organised manner.

March 20, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Andrew!

Rated 5 out of 5 stars
Verified

A pleasure to do business with

A pleasure to do business with this company. Always eager to help and often went out of their way. Pleasant and polite Managers meant an easy all round experience.

April 1, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Gareth!

Rated 5 out of 5 stars
Verified

Excellent Service

Excellent Service
Regular scheduled collections always on time and are accommodating and respond immediately to any urgent requests for additional collections.
All disposal documentation is accurate and meaningful.
Brilliant

April 9, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Val.

Rated 5 out of 5 stars

5 Star

"Professional, punctual, and efficient in completing the task.

There’s a clear reason why the NHS trusts this company—it’s their commitment to detail, responsiveness, and quality of service.

Great job, Wayne, today!"

April 9, 2025
Unprompted review
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Michael.

Rated 5 out of 5 stars
Verified

Great team to work with

On time, quick at unloading our WEEE container and really nice people to deal with. Well done.

April 1, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback,

Rated 5 out of 5 stars
Verified

Great Service

We have been using Concept Management for many years now and in that time we have always experienced a very reliable service. Never experienced any issues.

The service is always first class.

March 11, 2025
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback,

Rated 5 out of 5 stars

Fantastic company and service

Fantastic company and service, providing our NHS organisation with the confidence and security surrounding our asset disposals.

Would recommend them in a heartbeat!

March 11, 2025
Unprompted review
Concept Management Consulting Limited logo

Reply from Concept Management Consulting Limited

Thanks for the feedback, Matt!

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