CM Removals Reviews 147

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Great removal company! Andy and the team arrived on time and everyone was very friendly, accommodating my need to be in bed most of the day, working around me very efficiently. They worked till late u... See more

Company replied

Rated 5 out of 5 stars

Despite a hiccup on packing day due to staff sickness, which couldn’t be helped - on moving day the team of guys who did our move were absolutely bloody brilliant. They were so kind, helpful, and abov... See more

Rated 5 out of 5 stars

CM Removals were absolutely amazing! Packing materials provided in advance, and the team turned up right on time on moving day. Nothing was too much trouble and the team worked tirelessly to move ever... See more

Company replied

Rated 5 out of 5 stars

Andy, George and another chap (apologies can’t remember your name) were absolutely brilliant. They took great care handling things, were patient and courteous even though the solicitors in the chain t... See more

Company replied

We perform checks on reviews


Company details

  1. Moving Company
  2. Moving and Storage Service

Information provided by various external sources

We're CM Removals and we've been moving people for many years. A local removals company that keep costs to a minimum by reducing overheads. This saving is passed onto our customers. We are never beaten on price. Customer service is our no 1 priority and moving them safely without any stress.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Great removal company

Great removal company! Andy and the team arrived on time and everyone was very friendly, accommodating my need to be in bed most of the day, working around me very efficiently. They worked till late until all furniture was reassembled in our new house. Andy even provided my husband with chicken nuggets and lucozade when he fell off the stairs! A big thanks from Jing & Andy. Strongly recommend CM removal to anyone who need removals.

October 10, 2025
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Jing & Andy, Thank you for your kind words.

Advertisement
Rated 1 out of 5 stars

WORST COMPANY EVER AVOID please do not…

WORST COMPANY EVER AVOID please do not use this company they are terrible. I would give them minus stars if I could. So much damage … the owner Tim Bear is a total nightmare to deal with. It took 7 weeks for him to eventually send me the insurance claim form and it became a full time job just chasing him 3 times a day. CM removals did not do what was agreed on the quote … it took them 12 days after I moved to come back to put my bed together. Avoid them please ! I am now starting legal action.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

House Removal

I recently used this removal firm and couldn’t be more impressed with their service. From start to finish, they were extremely efficient, handling everything with great care and professionalism. All of my furniture and belongings were carefully packed, dismantled, and reassembled without a single issue.

I had a particularly tricky triple wardrobe that had to be taken down two flights of narrow stairs. Even once dismantled, It seemed almost impossible, but they worked out a solution, and managed to get it out without causing any damage.

All three team members (Dave, Paul and Andy) were incredibly polite, helpful, and clearly experienced. No job was too difficult for them, and their positive attitude made the whole moving process so much less stressful. I honestly couldn’t have done it without them and would highly recommend this company to anyone in need of a reliable and professional removal service.

April 29, 2025
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you for your kind words and we wish you all the best in your new home.

Rated 5 out of 5 stars

Brilliant Team!

Despite a hiccup on packing day due to staff sickness, which couldn’t be helped - on moving day the team of guys who did our move were absolutely bloody brilliant. They were so kind, helpful, and above all, they worked SO hard to get everything packed up and unloaded for us. We are so grateful for all their hard work and kindness towards our kids and dog (which they also had to work around at various points throughout the day!)

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Team and Service

We used CM Removals for our house move recently and I couldn’t recommend them highly enough. Tim came to our house to generate a quote, which we received that day. On comparison with other companies it was excellent value you for money. The office were always happy to answer questions and advice when we contacted them. We used the packing and dismantling service and over the two days of packing then moving the team (Andy, Paul, Mark, Dave and Oliver) were fantastic. All great guys who worked tirelessly and nothing was too much trouble, and we had a laugh with them throughout. They made the whole process as stress free as they possibly could. Wouldn’t hesitate to use again.

March 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really good service all round

Really good service all round. Tim came to the house soon after we called to generate the quote which was received the next day.

The quote was by far the cheapest that we obtained, so we did have reservations. However what seemed like a gamble did pay off and we were really impressed with the service throughout our move. When our exchange date was confirmed and booked, they delivered the boxes and lots of other packing materials (parcel tape, plastic bags for clothes, bubble wrap and wrapping paper (it was just the right amount, so wasn't wasteful).

On the Completion day, the guys arrived around 8am and worked hard from the first moment. Nothing was too much hassle and we had everything loaded by around 11am, which was great considering our two hour onward journey. Everything was efficiently done at the other end too.

They made what could have been a stressful day, stress free, so thanks very much to all involved.

February 20, 2025
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you for your kind words.

Rated 5 out of 5 stars
Verified

Fantastic Removals Service!

Fantastic Removals Service!

I had a great experience with CM Removals. The team was punctual, professional, and handled everything with care. They made the whole moving process smooth and stress-free, and ensured everything arrived safely. Highly recommend for a reliable and efficient service!

February 10, 2025
CM Removals logo

Reply from CM Removals

Thank you for your kind words Heather.

Rated 5 out of 5 stars

Ideal service

Ideal service. Received all the packaging kit we needed from them. Then on the day the lads were fantastic. They arrived on time, were friendly, professional and efficient. We used them for a national service with the move spread over 2 days. Shifted and rebuilt a number of large items without any damage or scratches to the property. Would highly recommend them.

February 17, 2025
Unprompted review
Rated 4 out of 5 stars

No fuss

No fuss, nice and quick. Polite guys who couldnt do enough to help out. First move for 37 years and was dreading it but went smoothly and was grief free.

January 2, 2025
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Mark for your kind words.
It must be wonderful
To be back in your own HOME. All the best for the future

Advertisement
Rated 5 out of 5 stars

CM Removals were outstanding!!

Andy and the team made the whole moving experience stress free and streamlined. The skills of these guys is actually unbelievable. Not only are they fast, efficient, careful and courteous, their skills in moving, stacking, carrying, avoiding, remembering and basically
everything that needs to be taken into account, these guys do with bells on.
Added to the fact that their customer experience skills are phenomenal.
We want to move again soon, just so we can book CM Removals again.
Thank you, Thank you, Thank you.

December 11, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Chris , we are so glad you enjoyed your experience of Cm Removals. Thank you so much for taking the time to appreciate the many skills our staff have on a daily basis.
Wishing you a merry Xmas and all the happiness for your new home 🏠

Rated 5 out of 5 stars

The guys at CM Removals were amazing

The guys at CM Removals were amazing. They made a very stressful move so easy and streamline. The whole team were super friendly and couldn’t do enough for you - they really did go above and beyond and I would recommend them to everyone!

November 11, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Can’t recommend CM Removals enough

Can’t recommend CM Removals enough. Used them for 2 separate moves now and both have been flawless. Really nice guys from booking with Tim and the guys on the day doing the move - very friendly and professional and made the move so easy - even with 2 children in the house! Thanks again - won’t hesitate to recommend to friends or family!

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

CM Removals were brilliant to deal with…

CM Removals were brilliant to deal with in what turned out to be a very difficult move, from Tim in the office to Andy and the team carrying out the move everyone was really accommodating and made a hard day that bit easier. Would definitely recommend to anyone about to move.

September 19, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Neil for your kind words. Glad to be of service. All the best in your new home

Rated 5 out of 5 stars

CM Removals last minute booking

Booked with CM Removals last minute, team were flexible and booked us in last minute. The team that moved us, were friendly, helpful, polite and good fun, considering it was a stressful / hot day.

August 2, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Claire for taking the time to review our company. Wish you all the happiness in your new home.

Rated 5 out of 5 stars

Andy and Paul were excellent

Andy and Paul were excellent. Nothing was too much trouble. They worked quickly and efficiently.

August 3, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you for taking the time to review our service

Advertisement
Rated 5 out of 5 stars

A satisfied customer

I cannot recommend this company highly enough, they were brilliant from the first phone call, though the whole process of getting me moved into my new home. I would definitely use them again.

February 15, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Carolyn for your kind words and time to complete our feedback form.

Rated 5 out of 5 stars

Highly recommend

I booked with Tim because when he visited he was the most approachable from three companies we considered. He moved both myself and my father into a house and the same week he moved my son too- the price was competitive and the service was good. We did have to wait a week longer for packaging than we would have liked but this was due to bank holiday and was soon resolved. The three guys on Andy’s team were excellent I couldn’t praise them enough, they worked so hard and were quick too. This was all great but what made it an excellent service was their polite friendly and helpfulness throughout the move. Nothing was too much trouble they were a lovely team of workers and very efficient making what can be a stressful time so much easier . I’d use them again and would definitely recommend them highly.

April 24, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Deborah for your positive review. We enjoyed working with all your family.
Wishing you all the best in your new homes.
Tim @ Cm Removals (Essex)

Rated 5 out of 5 stars

Excellent service

We recently done an office move and everything went very well. From the very start of the process, the initial enquiry, quote, organising the move and completion, I could not fault in any way.

Move on the day:
- Tim was very efficient and friendly
- The two gentleman who worked with Tim were
also very friendly and helpful
- Very quick in responding and updating with
ETAs!

March 27, 2024
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Sue for taking the time to review and give feedback on our organisation. Will drop the key fob back asap.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look