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Rated 5 out of 5 stars

CBDfx has the best selection and quality of gummies. I only buy CBD and this company is excellent. I recently just bought CBD gummies for my Wolfdog because he pulled a muscle in his hip. CBDfx has hi... See more

Company replied

Rated 3 out of 5 stars

Horrible experience. Order 1 disposable vape (2500 puffs). It didnt work. Shipping issues resulted in it taking almost 2 weeks to arrive to me. When it did it didnt work. They sent out another plus on... See more

Company replied

Rated 1 out of 5 stars

Awful firm and they blackmail other companies to get 5 star reviews here. that is from a email: "If I do not seeing a backlink in one week, I am create million toxic blog comment spam and re... See more

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Rated 5 out of 5 stars

Edit: The customer service at this place is great! I had a bad experience, with a product and they made it 100% right! I will definitely shop here again…Just being honest, the CBD muscle and joint sti... See more

Company replied

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Company details

  1. Vitamin and Supplements Store

Written by the company

CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.


Contact info

3.4

Average

TrustScore 3.5 out of 5

79 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Easy to order

Easy to order, good details of products provided.

July 11, 2024
CBDfx logo

Reply from CBDfx

Thanks for supporting CBDfx and for leaving us such a generous rating! Your ongoing support means a lot to us, Jeanine!

Team CBDfx

Rated 5 out of 5 stars
Invited

This works for me

This product has been helping to relieve pain in arthritic thumbs. Took 1-2 months to really notice a difference. If i lapse taking it for long, grinding pain returns. Have had good service. Only complaint is price.

July 10, 2024
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Reply from CBDfx

Thank you for your feedback! Yes, CBD works alongside our endocannabinoid system and everyone's body responds uniquely, so it might take some time to see the full benefits. 

We're glad that you've incorporated CBDfx products into your daily wellness regimen and are experiencing positive outcomes. Your ongoing support means a lot to us!

CBDfx Team

Rated 4 out of 5 stars
Invited

Could use more/better promo codes

Could use more/better promo codes. Just about pricing yourself out of our house.

July 10, 2024
CBDfx logo

Reply from CBDfx

Thanks for sharing!  We always strive to provide our products at a great value without compromising on quality. Our hemp is grown organically, free from pesticides, and non-GMO.

At CBDfx, we also take pride in our specialized CO2 extraction process, ensuring a clean and energy-efficient method. 

To help provide products at an even better price point, We've just recently added our new subscribe and save program, where you can enjoy a 25% discount on products by subscribing, along with Free Shipping.

Thank you for continuing to support CBDfx!

Rated 5 out of 5 stars

I finally ordered their Magic Melon…

I finally ordered their Magic Melon gummies last week and I'm absolutely blown away at the quality and potency. The shipping speed was also on-point (. I don't normally write reviews but I was super impressed. Going to buy again.

June 23, 2024
Unprompted review
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Reply from CBDfx

Thank you so much Amanda! We really appreciate you taking the time to leave and review and are so glad you're happy with our product and service! :)
Thank you again,
-CBDfx Team

Rated 5 out of 5 stars

I had a great experience

I had a great experience with CBDfx! I made a purchase and received my order in less than 48 hours after purchasing! Very happy with the products and service. 5 stars, will buy again!

June 27, 2024
Unprompted review
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Reply from CBDfx

Thank you so much for the amazing feedback! We're so glad you're happy with the products and service. :)
-CBDfx Team

Rated 5 out of 5 stars

Best night of sleep in a long time!

I have sleep problems and a friend told me to try these guys. I tried the Sleep Gummies and, damn, if it wasn't one of the best night's of sleep I've had in a long time. I got to sleep quicker than usual and I wasn't staring at my ceiling at 3am like normal. Slept straight through to 6. Definitely ordering again. Thank you CBDfx!

April 12, 2024
Unprompted review
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Reply from CBDfx

Thank you so much for sharing your feedback with us, and we are glad to hear the products are working well for you. We appreciate your support! 
- CBDfx Team

Rated 5 out of 5 stars

Great experience and quality products.

Some of these reviews are people clearly dealing with scams that are not the actual company or are scam reviews themselves. I skimmed and saw two reviews with the same misspelled message. It's unfortunate that it affects reviews here. I thought I'd say I have never had any issues with orders, or product quality, and have received my items in a reasonable time frame. I understand some items leak for others, but that's pretty common with liquids and shipping in general. I have not had to do a return, so I can't speak for that, but I haven't returned because the gummies I've ordered have been great.

February 19, 2024
Unprompted review
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Reply from CBDfx

Thank you for taking the time to share your feedback with us, we really appreciate your support! 
 CBDfx Team

Rated 1 out of 5 stars

Ordered three weeks ago

Ordered three weeks ago, contacted customer services, zero delivery, zero response from customer service.
Won’t be using again.

March 21, 2024
Unprompted review
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Reply from CBDfx

Hi Tim! 

Thank you for sharing your feedback with us. We're so sorry we missed your review on Apr 9, 2024. We hope that your shipment was received. If for any reason you still require assistance for this shipment, please do contact our team at info@cbdfx.co.uk and we're happy to assist in making this a better experience for you! 

Veronica - Customer Service Manager
CBDfx

Rated 1 out of 5 stars

The shipping department is a joke

The shipping department is a joke. I have placed several orders over the last several months and 90% of them have had some sort of issue where I have had to call in only to get excuses, the occasional shipping refund, etc. It's the holidays now so they get to use that as their new excuse. I called on 10/1 because the credit code I was given didn't work. I had to place my order through the rep who assured me since it was still several hours before their cutoff time my order would go out that day. It's now Monday the 4th and it JUST went out. I will not be purchasing through them again. I've had enough!

December 1, 2023
Unprompted review
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Reply from CBDfx

Paul, thank you for sharing this with us.

We work hard to make improvements where we can.

As of 2024, Orders received before 2 pm CT Monday-Friday, excluding holidays, will be processed the same day. Any order received after 2:00 pm CT are processed the following business day.
Unfortunately, during special promotions, orders may sometimes be delayed, however, we do our best to communicate this to customers if there ever is an issue. 
While this review was made in 2023, we appreciate your business, and your feedback,  if there's anything we can do to win you back as a customer, please let us know!
Team CBDfx 

Rated 1 out of 5 stars

Had to cancel the order

10 days later I had to cancel the order due to parcel never arriving at the pickpoint. No explanation what happened.

November 27, 2023
Unprompted review
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Reply from CBDfx

Thanks for your feedback! 
Once shipments are handed off to shipping carriers, unfortunately CBDfx has no control over missing or lost shipments. We're so sorry you had to cancel the order once purchased. 
Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your future CBD needs. We're confident your next experience with us will be up to your expectations. 
Veronica - Customer Service Manager
Team CBDfx 

Rated 5 out of 5 stars

Excellent company

I use the gummies non THC ones and they are fresh, strong and they work. Pricing is better then other companies. I take them for muscle spasms and nerve damage and it reduces my pain from a 90 percent to a 20 percent on a daily basis. I do take the THC ones and use less then half with a regular CBD gummy at night and sleep through. I recommend this company 100 percent, excellent customer service, excellent delivery, excellent product.
The muscle lotion works very well too.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Poor manufacturing

I bought CBD refillable cartridges. One lasted a day, the other lasted 6 days. Horrible products.

November 6, 2023
Unprompted review
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Reply from CBDfx

We're so sorry to hear ordering from us did not meet your expectations!
Please contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
We also wanted to share that we now have new rechargeable Vape Products available on our website, feel free to check them out, and if you have any questions, we're here to help!

Rated 4 out of 5 stars

No issues for me whatsoever

I’ve ordered from them twice now on 3 different Products (Gummies and Tincture) I’m new to the world of CBD, so I can’t confirm quality of the products…i’m still learning.

I can say, that the ordering process was easy, shipped and received on time. Packed well, sealed well. Seems fresh and as it’s exactly as expected.

That’s my experience anyway.

September 21, 2023
Unprompted review
Rated 1 out of 5 stars

Scam!!!!!!!

September 1, 2023
Unprompted review
CBDfx logo

Reply from CBDfx

Our customer service team is always available to help. Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Rated 1 out of 5 stars

They withdrew money from my account but…

They withdrew money from my account but didn't send anything, I contacted them and they said they didn't have the item in stock, but why are they withdrawing the money then??

August 22, 2023
Unprompted review
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Reply from CBDfx

We sincerely apologize for this. On rare occasions, we may experience errors with inventory. Your account will be charged at the time of purchase, if there are ever any issues with your order. our customer service team will be sure to reach out.

We've added a few new products to our website, Feel free to contact us if you need assistance with any of your CBD needs. We're confident your next experience with us will be up to your expectations.
CBDfx Team

Rated 5 out of 5 stars

Great company

Great company & products. LOVE THEIR BATH BOMBS!!! My orders always ship quickly and have arrived safely. They have great sales too!

August 6, 2023
Unprompted review
Rated 5 out of 5 stars

What the hell people are talking about…

What the hell people are talking about they're scammers. Ordered my vape pen for relaxing and anxiety
My first time. They do work. So, stop being mad at what's out of the company control. Leaks ect. And, they do follow up. You order, they deliver. It's not the website you order from, it's the distributor. They need to check the contents. Just like when you order from Amazon. When things don't work ect. Guess they're scammers to, huh!!

August 14, 2023
Unprompted review

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