Autoradioplaza Reviews 1,330

Reply from Autoradioplaza

Oct 3, 2025

Hello Lee,

At the moment, I am unable to find you as a customer when searching under the name Lee Brocklehurst. That is why I requested additional information through Trustpilot. Could you please respond there?

Since you placed an order from outside of Europe, it is important that you clearly indicate “Return” when sending back the package. This way, you will not be charged unnecessary customs fees.

The issue with the display of the doorway on the screen can be disabled or adjusted to your preference.

If you are indeed one of our customers, please respond to the Trustpilot request so that we can assist you further.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Sep 13, 2025

Hi Josh,

Thank you for sharing your experience. We are sorry to hear that you did not receive the follow-up you expected after reporting the screen issue. Please accept our sincere apologies, this is not the level of service we aim to provide.

We have reviewed your message and our team will contact you today to resolve this matter together with you. To make sure we have the correct details, could you please responding to the Trustpilot information request?

We understand how frustrating this has been for you and we will do our best to resolve it as quickly as possible.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Sep 8, 2025

Hello,

Thank you for your feedback. We’re sorry to hear that you were not fully satisfied with the support provided by our colleagues. I can see that one of my colleagues has since responded, and I hope your issue has now been resolved.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Updated Jul 24, 2025

UPDATE:

You haven’t provided a name or order number, yet you’re sharing a false story. It’s easy to claim you’re not a competito, but why are you using a false name and omitting your order details?

If you are genuinely one of our customers, how are we supposed to identify you and offer support?

Unfortunately, we regularly deal with fake reviews posted by competitors, and this seems to be another example.

----

Good day,

Thank you for your feedback. Unfortunately, we are unable to determine what this review refers to, as no name or order details have been provided. As a result, we suspect that this review may have been submitted by a competitor or someone intending to damage our reputation.

If you are indeed a genuine customer, we would be more than happy to assist you and resolve any issues you may have.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

May 19, 2025

Unfortunately, we are unable to find you in our system as a customer. The issues you mentioned do not indicate a problem with the product’s quality. Had you contacted us, we would have been happy to assist you. So far, this complaint has not been reported to us.

You also mentioned that you posted a review which we did not publish. This surprises us, as we process all genuine reviews. Are you sure you reviewed the correct company?

Our car radios are equipped with the latest Android software and offer excellent FM reception. Most models also display the station name.

We have submitted a request via Trustpilot to receive additional information, such as your order number. If you are indeed a customer of ours, we kindly ask you to respond to that request.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Feb 13, 2025

Hi,

Thank you for your feedback. I see that my colleagues have done their utmost to assist you and even offered for you to send the product back to us. However, instead of responding to this, you sent us a link to the review you posted.

We regret that, despite our efforts to find a solution, you have still left a negative review. If you have any further questions or concerns, we are happy to assist you.

Best regards,
Team Autoradioplaza

Reply from Autoradioplaza

Nov 18, 2024

**Important Notice**

Dear Customers,

We would like to bring to your attention that a recent review, along with several others from the past few days, is fraudulent and was posted by the same individual, "Eugene". This person has engaged in deceptive practices and managed to bypass Trustpilot's spam filters by using multiple accounts.

We have taken action against this individual and want to reassure our customers that these negative reviews do not reflect the genuine experiences of our clients. Furthermore, it appears that this individual may be enlisting others to write similar reviews. Such actions are illegal, and we have initiated legal proceedings to address this matter.

It is also disappointing that Trustpilot has not acted swiftly to remove these fake reviews. We urge them to take stricter measures to prevent such incidents in the future and maintain the integrity of their platform.

Thank you for your understanding and continued trust.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Updated Nov 17, 2024

**Important Notice**

Dear Customers,

We would like to bring to your attention that a recent review, along with several others from the past few days, is fraudulent and was posted by the same individual, "Eugene". This person has engaged in deceptive practices and managed to bypass Trustpilot's spam filters by using multiple accounts.

We have taken action against this individual and want to reassure our customers that these negative reviews do not reflect the genuine experiences of our clients. Furthermore, it appears that this individual may be enlisting others to write similar reviews. Such actions are illegal, and we have initiated legal proceedings to address this matter.

It is also disappointing that Trustpilot has not acted swiftly to remove these fake reviews. We urge them to take stricter measures to prevent such incidents in the future and maintain the integrity of their platform.

Thank you for your understanding and continued trust.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Updated Nov 17, 2024

**Important Notice**

Dear Customers,

We would like to bring to your attention that a recent review, along with several others from the past few days, is fraudulent and was posted by the same individual, "Eugene". This person has engaged in deceptive practices and managed to bypass Trustpilot's spam filters by using multiple accounts.

We have taken action against this individual and want to reassure our customers that these negative reviews do not reflect the genuine experiences of our clients. Furthermore, it appears that this individual may be enlisting others to write similar reviews. Such actions are illegal, and we have initiated legal proceedings to address this matter.

It is also disappointing that Trustpilot has not acted swiftly to remove these fake reviews. We urge them to take stricter measures to prevent such incidents in the future and maintain the integrity of their platform.

Thank you for your understanding and continued trust.

Kind regards,
Team Autoradioplaza

Reply from Autoradioplaza

Updated Nov 17, 2024

**Important Notice**

Dear Customers,

We would like to bring to your attention that a recent review, along with several others from the past few days, is fraudulent and was posted by the same individual, "Eugene". This person has engaged in deceptive practices and managed to bypass Trustpilot's spam filters by using multiple accounts.

We have taken action against this individual and want to reassure our customers that these negative reviews do not reflect the genuine experiences of our clients. Furthermore, it appears that this individual may be enlisting others to write similar reviews. Such actions are illegal, and we have initiated legal proceedings to address this matter.

It is also disappointing that Trustpilot has not acted swiftly to remove these fake reviews. We urge them to take stricter measures to prevent such incidents in the future and maintain the integrity of their platform.

Thank you for your understanding and continued trust.

Kind regards,
Team Autoradioplaza