First Heritage Credit Reviews 688

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The staff at first heritage has always been there for me in the past and I appreciate them now, Mrs Jackie is truly a diamond with the company and she has always been there for me and work hard to get... See more

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Rated 5 out of 5 stars
Invited

Miss Candy is an amazing person! She treated me like I had perfect credit and went above and far beyond to assist me to lower my payments and everything. No employee in the history of Covington now... See more

Company replied

Rated 5 out of 5 stars
Invited

Angela Huff made our inquiry and the execution of the loan effortless. So very glad she helped us. She was friendly, polite and patient. She explained everything to us and answered every question we h... See more

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Rated 5 out of 5 stars
Invited

I only.visisted in store once only because I was in town and the the person who helped me was kind and friendly. My phone experience was nice. I particarly liked Kassey, she was very patient and he... See more

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Company details

About First Heritage Credit

Written by the company

HeightsFinance

We help hardworking people get the money they need.

First Heritage Credit has over 100 conveniently-located branches across the Southeast, specializing in direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need and treating each person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit 1stHeritageCredit.com


Contact info


4.8

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

The staff at first heritage has always…

The staff at first heritage has always been there for me in the past and I appreciate them now, Mrs Jackie is truly a diamond with the company and she has always been there for me and work hard to get me the fiance I need. Thank you very much. Mr Scott

September 11, 2025
Unprompted review
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Reply from First Heritage Credit

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing First Heritage.

Rated 5 out of 5 stars

Mrs michelle and mrs ashley are great…

Mrs michelle and mrs ashley are great to work with, making process easy and stress free. Very friendly services. Highly recomend

June 5, 2025
Unprompted review
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Reply from First Heritage Credit

Thank you for choosing First Heritage. We appreciate you!

Rated 5 out of 5 stars

Very professional ladies Terri and Eva…

Very professional ladies Terri and Eva I love those ladies they are very helpful,and they will definitely work with you 👍🏾

June 5, 2025
Unprompted review
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Reply from First Heritage Credit

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing First Heritage and we look forward to seeing you again.

Rated 5 out of 5 stars

The ladies in the office are very…

The ladies in the office are very helpful and professional ......

May 20, 2025
Unprompted review
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Reply from First Heritage Credit

We were happy to help. Thank you for choosing First Heritage.

Rated 5 out of 5 stars

They helped me get a loan faster than…

They helped me get a loan faster than any other loan company in Covington today 😔😔😁

May 20, 2025
Unprompted review
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Reply from First Heritage Credit

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing First Heritage.

Rated 5 out of 5 stars

The Manager/ representative (Katelyn)

The Manager/ representative (Katelyn); is one of the reasons why I do business with 1st Heritage Credit, she has wonderful customer service skills and she shows a strong desire to be there for her customer's needs, she's always friendly and courteous and willing to answer any questions or concerns that customers may have. Respectfully and Sincerely Cedric E. Rowe

March 7, 2025
Unprompted review
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Reply from First Heritage Credit

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing 1st Heritage Credit.

Rated 5 out of 5 stars

5 Star Service

Fast, Friendly and knowledgeable, when you need help they are there for you, They will answer any questions that you have, I would recommend them, give them a try !

December 31, 2024
Unprompted review
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Reply from First Heritage Credit

We were happy to help. Thank you for choosing First Heritage.

Rated 1 out of 5 stars

I just received a scam call from them

I just received a scam call from their number. I went to their website and there's no contact information. What kind of business is this? I think the owner needs to investigate who's making scam calls using company phone ( 11/19/24 2:28 pm Pacific time)!

November 18, 2024
Unprompted review
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Reply from First Heritage Credit

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 1 out of 5 stars

Very shady on fees

October 28, 2024
Unprompted review
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Reply from First Heritage Credit

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Philadelphia Ms office is awesome

Philadelphia Ms office is awesome.
Shannon, Vermanda and Jessica are all great.
Their customer service, conversation, ease of explaining the loan documents and answering any questions we had.
I enjoyed our experience and will be recommending them to friends and family.

October 21, 2024
Unprompted review
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Reply from First Heritage Credit

Thank you for taking the time to leave a review of First Heritage. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

1st Heritage of Saraland was…

1st Heritage of Saraland was phenomenal. Hannah went above and beyond to help us with our loan. I would definitely recommend them 100%.

October 1, 2024
Unprompted review
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Reply from First Heritage Credit

Thank you for this excellent review and your recommendation. We appreciate you!

Rated 1 out of 5 stars

The Kosciusko branch is horrible

The Kosciusko branch is horrible. Any card they have saved on file, they will process payments without your authorization. They will attempt on multiple cards without communicating with customers at all. I would never recommend.

August 30, 2024
Unprompted review
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Reply from First Heritage Credit

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars
Invited

Friendly service

Friendly service

August 23, 2024
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Reply from First Heritage Credit

Thanks for choosing First Heritage. We appreciate your business.

Rated 5 out of 5 stars
Invited

The ease of the application process

The ease of the application process. Very Friendly and courteous, They seem to be genuinely caring about you personally. The atmosphere was warm and they actually held a conversation with me....it wasn't straight to business. I LOVE the staff there.

August 23, 2024
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Reply from First Heritage Credit

Thank you for taking the time to leave a review of First Heritage. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars
Invited

Was treated very well.Was please…

Was treated very well.Was please overall.would recommend more people to visit first heritage.

August 22, 2024
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Reply from First Heritage Credit

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a First Heritage customer.

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